Can't See Voicemails

bananaboy

Hi All,

Install fop2.20 under Trixbox and got everything working.

When I hover over my extension in fop2 screen, it has New 0, Old 4. There is no voicemail links I can listen when I click the mail icon. Any ideas?

nicolas

What do you see when you click on the voicemail icon? You will have to select the Old tab at the top to list the voicemails (providing you have the voicemail explorer feature licensed).

Best regards,

bananaboy

This is what I see when I click the voicemail icon:

A popup window with the following tabs:

New
Old
Work
Family
Friends

and trashbox icon

When I click on any of the links, there is nothing.
I just bought the VM upgrade and installed the code with no issues and restarted fop2

#service fop2 restart

Any ideas?

nicolas

Be sure you have "all" as permission both in read & wirte in /etc/asterisk/manager.conf

bananaboy

This is what I have in that file:

--
;
; Asterisk Call Management support
;
[general]
enabled = yes
port = 5038
bindaddr = 127.0.0.1

[admin]
secret = amp111
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,originate
write = system,call,log,verbose,command,agent,user,originate

#include manager_additional.conf
#include manager_custom.conf
--
Do I change the two lines to read?

read = all
write = all

nicolas

[admin]
secret = amp111
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,originate,all
write = system,call,log,verbose,command,agent,user,originate,all

You can also do as above...

In trixbox you must use "all" for AMI userevents to be propagated. And some fop2 functionality depends on userevents.

bananaboy

Yes, that worked!

mserve

I am having the same issue. I cannot see emails in the Voicemail Explorer. I am licensed for it.

This is what my manager.conf looks like:

[admin]
secret = mypassword
deny = 0.0.0.0/0.0.0.0
permit = 127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,originate,all
write = system,call,log,verbose,command,agent,user,originate,all

Any suggestions would be great!

nicolas

Seems you have the problem, but not the same issue as adding "all" would fix the voicemail showing in trixbox. Do you use trixbox? Or perhaps some other distro? Or perhaps plain asterisk? Do you use file based voicemail? What happens when you click on the mwi icon? Do you see the mwi icon when you have voicemail? Are you clicking your own voicemail or others? If you click on others, you must have the voicemailadmin manager permission set for the user.

Best regards,