Transferring a call out of parking lot

jtshowsjtshows
in Support
Is there a way to transfer a call from the parking lot directly to an extension. Example... Customer calls, but you dont know where the party they are calling is right now, so you park them. Your boss says "Just transfer them to extension 104". Right now (as far as I can tell), you have an pick up the tranferred call, then you can transfer it to the extension.

Is there currently a way to just transfer the call directly from park to the extension without having to pick it up again?

Comments

  • nicolasnicolas
    Hello,

    There is no way to redirect calls to arbitrary extensions. You have to do it in two steps as you already found out.

    Best regards,
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