New Installation - Server will not display login page

thundertooth

Greetings,

This is a new installation question. Server is running (see below) but when I connect with a browser (any kind, anywhere) the page hangs with completely blank screen. No login screen is displayed. It appears fop2 does not have a logger so I have limited abilities to tshoot this. I am in desperate need of assistance as I'm under tremendous pressure and commitment to finish this. I've wasted many many hours so far with no results. Please help!

Followed the installation instructions, reviewed this forum, and verified the following:
- installed fop2 is 64bit deb/ubuntu matching my ubuntu 64b system
- fop2_server is listening on 4445
- mysql server table is configured and listening
- apache is listening
- fop2_server --test works and successful manager connection status echo'ing to asterisk console
- moved temp dir, per forum post recommendations, to /usr/local/fop2/temp and updated init script to point at it
- buttons.cfg is configured properly (to the best of my knowledge) and is specified by the buttonfile directive in fop2.cfg
- took fop2.cfg user entries down to 1 entry to narrow my variables
- iptables is forwarding all ports (effectively off)
- no firewall issues as I even tried using elinks from an adjacent slice within same datacenter with same results.
- tcpdump verifies (see below) incomplete response from fop2 when pointing browser at 4445:
root@vweb1:~# tcpdump tcp port 4445
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes
18:39:30.159627 IP 173-12-219-189-Fresno.hfc.comcastbusiness.net.61329 > li253-32.members.linode.com.4445: Flags [F.], seq 1310778755, ack 65931539, win 33304, options [nop,nop,TS val 838617331 ecr 5652241], length 0
18:39:30.159891 IP li253-32.members.linode.com.4445 > 173-12-219-189-Fresno.hfc.comcastbusiness.net.61329: Flags [F.], seq 1, ack 1, win 122, options [nop,nop,TS val 6491629 ecr 838617331], length 0
18:39:30.164450 IP 173-12-219-189-Fresno.hfc.comcastbusiness.net.61436 > li253-32.members.linode.com.4445: Flags , seq 1937138648, win 65535, options [mss 1460,nop,wscale 3,nop,nop,TS val 838617331 ecr 0,sackOK,eol], length 0
18:39:30.164477 IP li253-32.members.linode.com.4445 > 173-12-219-189-Fresno.hfc.comcastbusiness.net.61436: Flags [S.], seq 346604466, ack 1937138649, win 14480, options [mss 1460,sackOK,TS val 6491634 ecr 838617331,nop,wscale 7], length 0
18:39:30.183523 IP 173-12-219-189-Fresno.hfc.comcastbusiness.net.61329 > li253-32.members.linode.com.4445: Flags [.], ack 2, win 33304, options [nop,nop,TS val 838617332 ecr 6491629], length 0
18:39:30.188560 IP 173-12-219-189-Fresno.hfc.comcastbusiness.net.61436 > li253-32.members.linode.com.4445: Flags [.], ack 1, win 65535, options [nop,nop,TS val 838617332 ecr 6491634], length 0
18:39:30.188611 IP 173-12-219-189-Fresno.hfc.comcastbusiness.net.61436 > li253-32.members.linode.com.4445: Flags [P.], seq 1:358, ack 1, win 65535, options [nop,nop,TS val 838617332 ecr 6491634], length 357
18:39:30.188630 IP li253-32.members.linode.com.4445 > 173-12-219-189-Fresno.hfc.comcastbusiness.net.61436: Flags [.], ack 358, win 122, options [nop,nop,TS val 6491658 ecr 838617332], length 0

Thanks for your time!

nicolas

Hi,

Contact me via the live help so I can try it out. To troubleshot client issues is good to use firefox/firebug or google chrome with the javascript console.

thundertooth

From the tcpdump and chrome debug output, the server establishes the socket but absolutely no data is being sent from the server. BTW, Running Asterisk 1.8.4.4 built from source. Running fop2_server -X 15 results in a very long list of successes with the following being the only exceptions:

96.126.101.218 <- Response: Error
96.126.101.218 <- Message: Invalid/unknown command: QueueStatus. Use Action: ListCommands to show available commands.
96.126.101.218 <- Server: 0

96.126.101.218 <- Response: Error
96.126.101.218 <- Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
96.126.101.218 <- Server: 0

96.126.101.218 <- Response: Error
96.126.101.218 <- Message: Invalid/unknown command: IaxPeers. Use Action: ListCommands to show available commands.
96.126.101.218 <- Server: 0

nicolas

Those are normal. .But you are looking at the wrong side for troubleshooting. FOP2 has several components, the server that talks to the asterisk manager, and web clients that talk to fop2 server.

As far as I understand, your problem is with the client, even more so, I would say with the web server setup, as you do not even see a login page. So, you should stop looking at the fop2 server, and you should start looking at your web server setup/logs.