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  3. Popups for each device

Popups for each device

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  • R
    R
    rhartmann
    wrote on last edited by
    #1

    when a new call "Rings" in i get a popup on the display for each device that is tied to my extension
    Example When you call 2004 it will issue a dial

    SIP/8801&SIP4407&SIP1475
    All three of these phones ring upon receipt of a new call.

    This allows me to be able to answer the calls to my extension no mater where in the office i am working at that moment (warehouse desk, office desk, mobile softphone).

    The problem that is presented is each one of these results in a Popup on Ringing I only need to have a single pop up not 3 of them

    Is there a way to interupt the code that performs the popup so that it will show only a single popup no mater which of the Channels are ringing

    my button looks like this

    [SIP/8801]
    Label=Ronald Hartmann
    Extension=2004
    Context=internal-calls
    type=extension
    group=engineering
    channel=SIP/4407
    channel=SIP/1475
    

    What I am looking for is a single popup whenever extension 2004 has a call coming in.

    Any guidance is appreciated.

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    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      There is no way to prevent those popups currently. Your extension is attached to serveral devices, and all of them are ringing and generating a ring event, so you will get the popup for each.

      Now, you could modify checkdir.php in some way, and try to keep some kind of state on popups to prevent the call on any javascript code that you might output directly in checkdir.php (but you should not be using the preferences popup url in that case).

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