Parking BIG problem!

[nicolas]

Well, you chose FreePBX., you have to live with it. It is not a FOP2 issue. If you catch me on the live help and I happen to have time, we can try to look at the dialplan together. (Unfortunately, lately I really lack time, but you might want to try anyways).
Best regards,

[bazoozoo]

12911:@admin escribió:

you chose FreePBX

It's choise of my employer

12911:@admin escribió:

you have to live with it

Is it life? I don't think so!

12911:@admin escribió:

It is not a FOP2 issue

Agree!

12911:@admin escribió:

If you catch me on the live

Thank you, if i could not resolve the problem by myself, i will!

[bazoozoo]

Well, i am stuppid))))
I realise that the problem not in the CID prepend or else...
Problem is that FOP2 is not display who has parked the call!
And it is only if i parking from the fop2!
When i park a call by feauture code- it is normal....
FOP2 Park like this:

Feauturecode psrk like this:

[fop2-park]
exten => _X.,1,Set(ARRAY(RETURN_EXTENSION,RETURN_CONTEXT,PARKBUTTON)=${CUT(EXTEN,:,1)},${CUT(EXTEN,:,2)},${CUT(EXTEN,:,3)})
exten => _X.,2,GotoIf($["${PARKBUTTON}" = "PARK/default"]?5)
exten => _X.,3,GotoIf($["${PARKBUTTON}" = ""]?5)
exten => _X.,4,Set(PARKINGLOT=${PARKBUTTON:5})
exten => _X.,5,Park(,sc(${RETURN_CONTEXT},${RETURN_EXTENSION},1))

[AlexRS]

But is there a way to see who parked call?

[nicolas]

I will make tests with asterisk 13 when I have time with parking, as it should work fine. Today is now too late and my internet connection is down, using my phone to tether.

[AlexRS]

I tryed to park call by 'park()' function in dialplan. I cant get it work to show who parked the call. So I think, its asterisk Park() function issue...

[bazoozoo]

12946:@AlexRS escribió:

I tryed to park call by 'park()' function in dialplan. I cant get it work to show who parked the call. So I think, its asterisk Park() function issue...

I tried it before opening this theme. But! When i park call with feature code *88 or transfer call through sip to park lot client? it's work perfect.

[bazoozoo]

Well, i have downgraded "asterisk" to version 11.25.1 and everything fine now!!!

[bazoozoo]

I have downgrade asterisk to version 11.25.1. For now, When call came to queue and agent answered the call, when parking (through fop2) a call happened this:

-- Executing [999,from-internal,PARK/default@fop2-park:5] Park("Local/999@from-queue-0000000f;2", ",from-internal,999,1,s") in new stack

If call not came to queue (intercepted from trunk by agent), when parking (through fop2) a call happened this:

-- Executing [999,from-internal,PARK/default@fop2-park:5] Park("SIP/dsi-00000008", ",from-internal,999,1,s") in new stack

And in this case, Park works correct.

Differense is what fop2 trying to park:

Local/999@from-queue-0000000f;2

or

SIP/dsi-00000008

[bazoozoo]

For now i use CALLERID(name) to identify whos park a call, but, i think, it is not a good solution

[fop2-park]
exten => _X.,1,Set(ARRAY(RETURN_EXTENSION,RETURN_CONTEXT,PARKBUTTON)=${CUT(EXTEN,:,1)},${CUT(EXTEN,:,2)},${CUT(EXTEN,:,3)})
exten => _X.,2,GotoIf($["${PARKBUTTON}" = "PARK/default"]?5)
exten => _X.,3,GotoIf($["${PARKBUTTON}" = ""]?5)
exten => _X.,4,Set(PARKINGLOT=${PARKBUTTON:5})
exten => _X.,5,Set(CALLERID(name)=______________${RETURN_EXTENSION})
exten => _X.,6,Park(,${RETURN_CONTEXT},${RETURN_EXTENSION},1,s)