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  3. Odd Spy & Whisper Announcement

Odd Spy & Whisper Announcement

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  • P
    P
    ProPub
    wrote on last edited by
    #1

    When using the Spy & Whisper option in FOP2 it has an odd announcement as follows:
    **SPY-PJSIP xxx **(xxx is the extension being spied on)
    My users find it unnecessary and can announce over something being spoken on a phone conversation already in progress.

    I found this post with options to remove the beep at the beginning, but nothing about the announcement:
    http://forum.fop2.com/discussion/comment/13732#Comment_13732

    Any ideas on how to turn this off?

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    • W
      W
      willidisme
      wrote on last edited by
      #2

      I have the same issue. Client does not want to hear the system spell out what is happening - he just wants to be in spy mode.

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      • N
        N
        nicolas
        wrote on last edited by
        #3

        H,

        In /usr/local/fop2/fop2.cfg adding the 'q' modifier to either spy_options or whisper_options should remove/silence any announcement, not only the beep. If you still hear that, my guess is that the option was not set correctly in fop2.cfg or fop2 was not restarted after changing it.

        If you have a very old FOP2 and a recent asterisk, then you might have some issues with options delimiters. Check the "force_parameter_delimiter" option in fop2.cfg. If you have Asterisk 11 or higher, it must be set to "," if you have really old asterisk then you might need to change it to "|". Either way, FOP2 tries to determine the version and set the delimiter correctly, you can override that detection uncommenting this.

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