Intermitent transfer problem
-
Got several complaints that when the operator is on a call and another one comes in, they will answer the call, the original call goes on hold, they click on the destination user than click on the transfer button intending to transfer the caller on the line BUT the actual caller transferred is the one on hold NOT the one live on the line.
This does not happen all the time, anyone seeing this?
best yet how do I fix it?
-
-
I use polycom 430.
I have not made any changes to the sip.conf
what is the exact setting I need to put there? I use freepbx (piaf) and changes to file directly can be overwritten.
if you think this can cure my issue where can I add this to?
One of those perhaps?
sip_custom.conf
sip_custom_post.conf
sip_general_additional.conf
sip_general_custom.conf -
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login