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FOP2 Community Forum

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  3. Cannot Contact Support

Cannot Contact Support

Scheduled Pinned Locked Moved Support
9 Posts 7 Posters 272 Views
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  • G
    G
    gkuhns
    wrote on last edited by
    #1

    I have tried calling, emailing, chatting and submitting a support ticket. I have gotten no response. Is anyone there?
    I found the solution to my problem here on the forum but I need interaction from the support team to enact it.

    1 Reply Last reply
    0
    • G
      G
      gkuhns
      wrote on last edited by
      #2

      I was trying to transfer my license and I hadn't deactivated it before changing the NIC on my server. I ended up just buying another licence. I'm not mad about that. It is annoying though that I still have not heard back from anyone.
      Has anyone else had trouble contacting support?

      1 Reply Last reply
      0
      • Z
        Z
        zakjonesfdt
        wrote on last edited by
        #3

        I found this two-and-a-half year-old post on another forum with a similar sentiment.
        https://www.voip-info.org/forum/threads/anyone-know-if-something-has-happened-to-fop2-staff.24554/
        I think I'm a little behind the times coming to this conclusion, but I'm a little concerned about the future of this software. I hope that's not alarmist!

        1 Reply Last reply
        0
        • Y
          Y
          yahdie
          wrote on last edited by
          #4

          Same here, I needed urgent support and it's been 9 days with no response

          1 Reply Last reply
          0
          • A
            A
            algorithmsrock
            wrote on last edited by
            #5

            Same thing happened to me.

            1 Reply Last reply
            0
            • B
              B
              bsprouse
              wrote on last edited by
              #6

              March 8th, still no support

              1 Reply Last reply
              0
              • M
                M
                maximilian.hofmann
                wrote on last edited by
                #7

                Pong.

                1 Reply Last reply
                0
                • G
                  G
                  Garias
                  wrote on last edited by
                  #8

                  as of today no support...

                  1 Reply Last reply
                  0
                  • Z
                    Z
                    zakjonesfdt
                    wrote on last edited by
                    #9

                    There's been two updates to Asternic since this post, but no reply from the dev. I'm really not sure if this is abandoned or not, but I'm leaning towards "yes". Would love to hear otherwise.

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                    0

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