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FOP2 Community Forum

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  3. Assistance with revoking a license

Assistance with revoking a license

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  • A
    A
    algorithmsrock
    wrote on last edited by
    #1

    Can someone help me revoke the license and so my team can put it on another standalone server? We tried to run the revoke command and get an error saying it could not contact the fop2 server? However, it is not revoking and the standalone server is also getting a message that we need to upgrade to the latest version

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    • L
      L
      librraj
      wrote on last edited by
      #2

      Our old server hardware is dead and we have install new server and when we
      try to activate FOP2 license it say its already in use , you are kindly
      requested to please revoke the license from our old server mac so that we
      can use the same in new server .
      ticket id is #15702.ticket id is #15711.
      Please hellppppppppppppppppppppppppppppppppppppppp !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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      • N
        N
        Natman
        wrote on last edited by
        #3

        I've had this same issue in the past, due to the size of our business I had to purchase another licence and when I contacted their support they did offer a refund once they'd revoked our old licence. However It took maybe a week or so to get the initial email response.

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