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  3. Pickup Call not working

Pickup Call not working

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  • J
    J
    joc1985
    wrote on last edited by
    #1

    Hello,
    I am brand new with FOP2 we just set up our asterisk system and we wanted to give FOP2 a try.

    We use SIP only no DHDI

    When a call is ringing on an extension and I want to pick up the call I am selecting the extension and hitting call pick up
    but nothing happens.

    Am I missing something fundamental?

    Is there a manual or something I can refer to? I've looked in the help but it doesn't have specific instructions like
    to pick up a call do X
    to transfer do Y

    We will be using FOP2 mostly for our operators to transfer and receive calls back and forth

    Thanks!

    1 Reply Last reply
    0
    • J
      J
      joc1985
      wrote on last edited by
      #2

      I purchased the full version and this is working now.

      However the transfer when on a call its not working, if youa re on the phone and you hit transfer it dials numbers and nothing happens. You hear beep beep beep but nothing happens.

      1 Reply Last reply
      0
      • N
        N
        nicolas
        wrote on last edited by
        #3

        The beep beep is an asterisk bug. If you update asterisk (latest trunk) the problem is fixed. If you cannot upgrade asterisk, you will have to force fop2 to perform blind transfers setting "blind_transfer=1" in fop2.cfg

        Best regards,

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        0
        • J
          J
          joc1985
          wrote on last edited by
          #4

          Thanks I will try that,
          Another question, is there a way to show DND on the FOP when user dials the DND code? I can see the call being made on the FOP but once it goes through it doesn't change to show the status of DND.

          I don't know if this feature is built in or not.

          I am running on Debian if that matters.

          Thanks!

          1 Reply Last reply
          0
          • N
            N
            nicolas
            wrote on last edited by
            #5

            Hello,

            The beta includes the hooks to display dnd state as in freepbx. You will have to add some dialplans to asterisk (extensions_override_freepbx.conf included in the beta tarball), and also add some custom hook into fop (FOP2Callbacks.pm also included in the beta tarball).

            The beta is packaged for Centos 5, 32 bits only. But there are some standalone fop2 servers for debian also available

            http://www.fop2.com/downloads/fop2.tgz (full beta for centos 5, 32 bits)
            http://www.fop2.com/downloads/fop2_server_etch32 (fop2 server beta for debian 32 bits)
            http://www.fop2.com/downloads/fop2_server_etch64 (fop2 server beta for debian 64 bits)

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            0
            • J
              J
              joc1985
              wrote on last edited by
              #6

              Nicolas,
              I am trying the new beta but it won't let me register with my code. It says its not available since I already registered the regular one.

              1 Reply Last reply
              0
              • N
                N
                nicolas
                wrote on last edited by
                #7

                Your current fop2.lic file should work.

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