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FOP2 Community Forum

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  3. Picking up Parked Call crashes FOP2.1

Picking up Parked Call crashes FOP2.1

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  • S
    S
    sollostech
    wrote on last edited by
    #1

    Send a call the the call park works fine and if you pick up the call by dialing that extension from the phone all is well, but if I use the pick up option from the call park in FOP2.1, FOP2.1 crashes and I have to start it again.

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      Please start fop2_server with debug level set to 15 and try again, then send me the output to trace the problem down.

      /usr/local/fop2/fop2_server -X 15

      Thanks,

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      • S
        S
        sollostech
        wrote on last edited by
        #3

        Here is a link to the result of that test. [url:3jq6foma]http://www.sollos.com/about-sollos-technology-solutions/downloads/doc_download/52-fop21-pick-up-from-park.html[/url:3jq6foma]

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        • N
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          nicolas
          wrote on last edited by
          #4

          Hi,

          I am trying to reproduce the problem and I can't. I tried parking a device with numeric name (SIP/100) and with lower case name (SIP/user100) and it worked fine. I would like to be able to reproduce the issue to make the proper fix. Can you send me your buttons.cfg file? Or maybe you can grant me access to your machine so I can debug this together with you? Try to catch me online to discuss. Best regards,

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          • S
            S
            sollostech
            wrote on last edited by
            #5

            Either is fine with me. It may be something nutty on my system. I am pasting the buttons.cfg below with email removed:

            [SIP/phone-aastra-1]
            type=extension
            extension=5001
            context=druid-default
            label="David"
            mailbox=5001@druid-default
            extenvoicemail=5001@vm
            email=xxxxxx@xxx.com
            #privacy=all
            group=sales
            
            [SIP/phone-aastra-4]
            type=extension
            extension=5025
            context=druid-users
            label="Natalie"
            mailbox=5025@druid-default
            extenvoicemail=995025@druid-default
            email=xxxxxx@xxx.com
            #privacy=all
            
            [SIP/phone-aastra-5]
            type=extension
            extension=5026
            context=druid-users
            label="Daniel"
            mailbox=5026@druid-default
            extenvoicemail=995026@druid-default
            email=xxxxxx@xxx.com
            #privacy=all
            group=sales
            
            [QUEUE/voip]
            type=queue
            label=Main Queue
            extension=6002
            context=druid-default
            
            [CONFERENCE/7000]
            type=conference
            label=Conference
            extension=7000
            context=druid-default
            
            [SIP/Vitelity]
            type=trunk
            label=Vitelity
            
            [PARK/default]
            type=park
            extension=700
            label=Parking
            context=parkedcalls
            
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              nicolas
              wrote on last edited by
              #6

              Fixed on FOP 2.11. By the way, this bug will not affect the majority of users even if they use 2.10. Thanks!

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