Allocation of the operator on duration of conversation
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Hello, As it is possible to organize allocation of the operator which talks more than certain time, 5 minutes for example there are more. Thanks
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Question essence in that that operators who talk for example more than 2 minutes were allocated with any color.
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Fop2 does not have that feature. Time alarms are available in Asternic ( www.asternic.biz ), but it is good only for queues and queue members.
Best regards,
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