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FOP2 Community Forum

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  3. Installation problem

Installation problem

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    boatman810
    wrote on last edited by
    #1

    I get

    [root@voiptracker fop2]# /usr/local/fop2/fop2_server -test
    /usr/local/fop2/fop2_server: error while loading shared libraries: libdb-4.7.so: cannot open shared object file: No such file or directory

    when starting fop2 - any suggestions

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      nicolas
      wrote on last edited by
      #2

      What linux distribution are you using? What fop2 version did you download?

      Best regards,

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        boatman810
        wrote on last edited by
        #3

        Redhat 5.4 and fop2-2.11-fc10-i386.tgz
        thought it would be the closest match

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          boatman810
          wrote on last edited by
          #4

          used the centos version today - its no longer complaining

          thanx for the help

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            boatman810
            wrote on last edited by
            #5

            Can fop2 be run from a separate box?

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              boatman810
              wrote on last edited by
              #6

              ok, server appears to now start
              get when testing
              [root@voiptracker ~]# /usr/local/fop2/fop2_server -test
              Flash Operator Panel 2 - No valid license found. Demo Mode
              Connection to manager OK!

              this is NOT on the same box as the asterisk server
              from web get prompt for extension and password, but it never connects

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                nicolas
                wrote on last edited by
                #7

                The --test option does not start the server, just test the connection.

                To verify if the server is running:

                pgrep fop2_server

                To actually start fop2 from the command line with no init script:

                /usr/local/fop2/fop2_server -X 3

                When the server is running it listens to port tcp/4445, that port must be open, not filtered. The web application will try to connect to that port, you have problems with that right now. Be sure that the fop2_server is running and that the port is not filtered.

                Best regards,

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                  boatman810
                  wrote on last edited by
                  #8

                  root 1297 1 0 09:20 ? 00:00:00 /usr/local/fop2/fop2_server -d
                  root 1322 1266 0 09:22 pts/2 00:00:00 grep fop2

                  tcp 0 0 0.0.0.0:4445 0.0.0.0:* LISTEN
                  tcp 0 0 10.35.30.7:4445 10.26.2.173:60070 ESTABLISHED
                  tcp 0 0 10.35.30.7:4445 10.26.2.173:49481 ESTABLISHED

                  no firewall on either box

                  ok, server appears to be running
                  goto voiptracker/fop2 and get login prompt for extension and password
                  tried multiple extension and all passwords
                  probably doing something trivially stupid - any other suggestions?

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                    boatman810
                    wrote on last edited by
                    #9

                    also installed another test box, and get the system is not available message when trying to login
                    this system is on the same box as asterisk
                    any thoughts on what I am missing here?

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                      nicolas
                      wrote on last edited by
                      #10

                      Depends on what you are experiencing.. I am trying to determine what happens:

                      If you get a login prompt, and then you are never prompted again and see the attempt to connect 1,2,3,4

                      That means that the client is not able to connect to port 4445. Is the service is running as it seems to be, then you have some kind of firewall preventing access to that port (you can try to telnet to port 4445 from your browser machine and see if it connects). Or you have a flash blocker or the flash player is not installed. There is another, rare, potential cause: that you have non ascii characters on your button configuration file and that file is not saved as utf8.

                      You get the login prompt, and enter some extension and password, and then you are prompted BACK for user and password.

                      In that case you are connecting to port 4445 but your credentials are incorrect. By default fop2 includes autoconfiguration for freepbx and reads users from voicemail.conf using the extension number and voicemail secret for credentials. If you created a user yourself in fop2.cfg , use that. If you did a manual configuration, do not forget to comment out the last #exec line because it will override what you configured previously by hand.

                      Best regards,

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                        nicolas
                        wrote on last edited by
                        #11

                        Depends on what you are experiencing.. I am trying to determine what happens:

                        If you get a login prompt, and then you are never prompted again and see the attempt to connect 1,2,3,4

                        That means that the client is not able to connect to port 4445. Is the service is running as it seems to be, then you have some kind of firewall preventing access to that port (you can try to telnet to port 4445 from your browser machine and see if it connects). Or you have a flash blocker or the flash player is not installed. There is another, rare, potential cause: that you have non ascii characters on your button configuration file and that file is not saved as utf8.

                        You get the login prompt, and enter some extension and password, and then you are prompted BACK for user and password.

                        In that case you are connecting to port 4445 but your credentials are incorrect. By default fop2 includes autoconfiguration for freepbx and reads users from voicemail.conf using the extension number and voicemail secret for credentials. If you created a user yourself in fop2.cfg , use that. If you did a manual configuration, do not forget to comment out the last #exec line because it will override what you configured previously by hand.

                        Best regards,

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                          boatman810
                          wrote on last edited by
                          #12

                          ok, realized what I was doing wrong -
                          nice product

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