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fail login?

Scheduled Pinned Locked Moved Support
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  • H
    H
    hercross
    wrote on last edited by
    #1

    Hi, a question, I have created in the fop2.cfg
    users under sip.conf data,
    then, when I loginscreen with one of these users,
    should see the options bar, such as transfers,
    pickup, etc., right? the users I have with all.
    In my case, I see that bar, nor, as expected
    that is, when I loginscreen with an extension, that extension
    becomes the first button in the group of extensions.

    Any idea why it could be?

    Thank you very much

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      Not sure if I understand.. if you do not see the action buttons it is because you are logged with an extension number that has no matching button in the button list. In order to see the action buttons you must login with an extension number that is also listed in the buttons (extension=xxx).

      Best regards,

      1 Reply Last reply
      0
      • H
        H
        hercross
        wrote on last edited by
        #3

        Sorry, it's works fine, the problem was I have diferente exten= and user=, I change it and perfect.

        Another thing...

        Its possible to, when an extension customizes your state, I see a mark
        green on that extension, and if I put the mouse over
        I see what he has written, one could make out in
        button that the extension in writing, without
        put the mouse over?

        Do not know if I'll be explained.

        Thanks

        1 Reply Last reply
        0
        • N
          N
          nicolas
          wrote on last edited by
          #4

          Yes I understand your question, but unfortunately the only way to know is by the color code, for the detail you must mouse over, there is no other way.

          1 Reply Last reply
          0
          • H
            H
            hercross
            wrote on last edited by
            #5

            Ok, what can not can not.
            Another little thing, I set up my users for
            see certain groups of extensions, but when a
            suuario can see more of a group of extensions,
            reception, support etc. .. can be distinguished from any
            how FOP2 screen belongs to which group each
            extension?

            That is, extensions are grouped by
            differentiated groups created and FOP2 screen.

            Is it possible?

            1 Reply Last reply
            0
            • N
              N
              nicolas
              wrote on last edited by
              #6

              yes, you can use groups in the buttons.cfg file

              [SIP/100]
              type=extension
              extension=100
              context=from-internal
              group=Sales

              Best regards,

              1 Reply Last reply
              0
              • H
                H
                hercross
                wrote on last edited by
                #7

                ohhhh perfect...

                Thank you very very much

                1 Reply Last reply
                0
                • H
                  H
                  hercross
                  wrote on last edited by
                  #8

                  Sorry to be so heavy, I have removed the second
                  line buttons, to make a little more fine
                  but I have extensions that would need to have 4 or 5
                  lines and other with 1 to spare, you could do something like
                  conferences that appear as lines
                  are being used? or at least a button on a
                  extension has 5 lines and another 2 and another 1, ie
                  set to the letter?

                  Thanks

                  1 Reply Last reply
                  0
                  • N
                    N
                    nicolas
                    wrote on last edited by
                    #9

                    Hello,

                    The number of lines is a global setting right now. So you can set it to 1 or to 10, but for all extensions.

                    Best regards,

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                    0

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