quirk or perhaps a bug

[jdhatch]

Nicolas,

I found something that may be a small bug.

I created a custom extension 2999 (sends to an outside number) and if I add it to my 3100 queue using "3100*" and "2999#" the fop2 service seems to stop.

"service fop2 start" gets it going again.

If using the fop2 webpanel and "add to 3100" and "remove from 3100" there is no service problem.

Thanks, Jason

[nicolas]

Hi,

Are you using fop 2.20 final? If so, please start fop2_server in debug mode and perform the action so we can see the fatal error:

service fop2 stop
/usr/local/fop2/fop2_server -X 511

If you do the addition/removal and fop2_sever crashes, paste the error you see here.

Best regards,

[jdhatch]

** MAIN End of block from localhost

127.0.0.1 <- Event: QueueMemberAdded
127.0.0.1 <- Privilege: agent,all
127.0.0.1 <- Queue: 3100
127.0.0.1 <- Location: Local/2999@from-queue/n
127.0.0.1 <- MemberName: 2999
127.0.0.1 <- Membership: dynamic
127.0.0.1 <- Penalty: 0
127.0.0.1 <- CallsTaken: 0
127.0.0.1 <- LastCall: 0
127.0.0.1 <- Status: 1
127.0.0.1 <- Paused: 0
127.0.0.1 <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 1 (Event: QueueMemberAdded)
** MAIN There are 1 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE 0
** PROCESA_BLOQUE QUEUEMEMBERADDED 0

** QUEUE MEMBER LIST start
** QUEUE MEMBER LIST devuelve <div class='memberready myclick' id='qm!QUEUE/3100!Local/2999@from-queue/n'></div><span>2999</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2200@from-queue/n'></div><span>B Reception</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2102@from-queue/n'></div><span>Chelsea</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2110@from-queue/n'></div><span>Cindi</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2111@from-queue/n'></div><span>Donna</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2100@from-queue/n'></div><span>LeighAnn</span><br class='clear'/><div class='memberready myclick' id='qm!QUEUE/3100!Local/2101@from-queue/n'></div><span>Lora</span><br class='clear'/>
Can't call method "setMemberName" on an undefined value at script/fop2_server_2.20.pl line 3406.
[root@pfm ~]#

[nicolas]

can you please verify your fop2 version?

/usr/local/fop2/fop2_server -v

md5sump /usr/local/fop2/fop2_server

Best regards,

[jdhatch]

[root@pfm ~]# /usr/local/fop2/fop2_server -v
fop2_server version 2.20
[root@pfm ~]# md5sum /usr/local/fop2/fop2_server
b20267e789e235d02267b33c3e43f5fe /usr/local/fop2/fop2_server

[nicolas]

Thanks for the report!

I found the problem and fixed it. It will be available on version 2.21. One way to fix it right now would be to force uppercase on button channel names, as the problem comes when using "Local/" type channels versus "LOCAL/". If the autoconfiguration script is modified to convert channel names to uppercase it will work with no crashes, but the correct fix is to modify the daemon to do this itself and work fine in both cases with no crash.

Best regards,

[jdhatch]

Thanks,
It is not an urgent issue and I will wait for the update.

Thanks, Jason