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FOP2 Community Forum

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  3. Transfer to Mailbox & cell

Transfer to Mailbox & cell

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  • M
    M
    mattmc97
    wrote on last edited by
    #1

    I got the FOP2 panel up and running, but when I receive a test call and click on transfer to mailbox or transfer to cell nothing happens.

    I can't find where to specify the mailbox or cell phone for the user.

    I am using the freepbx module and have two users and no groups setup right now.

    Didn't find anything in the documentation on these two features.

    thanks.

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      The mailbox works if the extension has voicemail defined. You also need the transfer permission for the user. For setting up the external number you must configure it in the fop2 buttons page from fop2admin (Tools - 3rd party - fop2 buttons). For transfer to external number you need the transferexternal permission set for the user you are logged as.

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      • M
        M
        mattmc97
        wrote on last edited by
        #3

        Thanks for the reply.

        For people looking in the future.....

        If you are using the Freepbx module, then go to buttons, then
        Scroll your browser all the way to the right to find 'external number' field. That is where you put the cell #

        I did not realize there were more fields hidden on the right hand side of the page.

        Voicemail is setup under 'extensions' on the main freepbx page.

        mattmc

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