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FOP2 Community Forum

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  3. Voicemail Explorer not displaying voicemails

Voicemail Explorer not displaying voicemails

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  • M
    M
    marvinhorst
    wrote on last edited by
    #1

    Voicemail explorer is not displaying voicemails. I do have all of the correct permissions, as stated in a previous thread, in the /etc/asterisk/manager.conf file. The icon on the extension button is displaying the correct number of voicemails but when I "click" the icon the popup window displays an empty list.

    I purchased a license with voicemail explorer. Is there a way to debug this to see why it isn't working?

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      Do you use a default voicemail context or with some other name? Are you using the default location for file based voicemails? /var/spool/asterisk/voicemail ? You can run fop2_server with debug level 511, it will give a hint on what problem you have...

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      • M
        M
        marvinhorst
        wrote on last edited by
        #3

        I figured out what the problem was. I had this line in fop2.cfg left over from a previous version. :oops:

        event_mask=call,agent
        

        I removed it and all is well!

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