IVR View
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It would not involve only fop2 but also modifying your IVR to set specific manager user events that you want to track. FOP2 can be extended/customized, but it will probably not be enough. An IVR is not a regular application but a mix of dialplan logic, applications, etc.. There is no way to define an IVR or to know what are the interesting parts to report on.
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