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FOP2 Community Forum

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  3. Troubleshoot Pop-Up Issues

Troubleshoot Pop-Up Issues

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  • D
    D
    dhackd
    wrote on last edited by
    #1

    I am able to get the "ringing" section of the Pop-Ups to work correctly.. But the "Connected" is not working correctly..

    I was wondering if there is a way to troubleshoot this.. I assume that its a command-line switch, to show all the Error Levels?

    dhackd

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    0
    • D
      D
      dhackd
      wrote on last edited by
      #2

      cd /usr/local/fop2 script -f capture.log | ./fop2_server -X 511

      Will dump the server log for me.. But have no idea what im looking for pertaining to Popups.. 🙂

      dhackd

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      • N
        N
        nicolas
        wrote on last edited by
        #3

        Popups are fired on the client.

        on connect popups work only for queue delivered calls when you have the option eventwhencalled=yes in the queue configuration.

        Be sure you are receiving a call from a queue and that the queue has the eventwhencalled option set.

        Best regards,

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        • D
          D
          dhackd
          wrote on last edited by
          #4

          please remove post.. 🙂 Got it figured out...

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