No options when clicking on Action Submenu
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Greetings,
I see in most of the videos and instructions on how to use the FOP2 WebGUI, people are able to click the button beside an extension to get a dropdown box of options (i believe it's called the Action submenu).
All that I get is a line. Any ideas? Please see my screenshot where I clicked beside 10 Kim-Man:
http://i419.photobucket.com/albums/pp280/Shandleyman/PBX/FOP2-002.jpg
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Action submenu will show if you are allowed to perform the actions listed in the menu:
- to send email you must configure an email in the fop2 buttons page in fop2 admin for your extensions
- for add/remove/pause from queue, you must see a queue button on screen, and you must have "all" or "queuemanager" fop2 permissions
- for chat, you must have the chat license
etc...
Best regards,
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