Fop2 + Call Stats Pro Custom Pauses
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We have both of your products, and I included the extensions_custom_asternic_fop2_pauses.conf but nothing shows in the Call Stats Pro 2.0 under agent pauses.
Do I have to make any other undocumented changes for this to work?
Edit: Running FreePBX 2.10.0 + Asterisk 1.8.17.0
extensions_override_freepbx.conf:#include /etc/asterisk/extensions_custom_asternic_fop2_pauses.conf
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Another update, not sure if this is right, as the buttons show from-internal but my queue show from-queue.
Chris R (Local/201@from-queue/n) (dynamic) (Not in use) has taken no calls yet
my autobuttons.cfg generates
[SIP/201]
type=extension
extension=201
label=Chris R
mailbox=201@default
context=from-internal
queuecontext=from-internal
extenvoicemail=*201@default
rtmp=0
queuechannel=Local/201@from-internal/n|Penalty=0|MemberName=Chris R|StateInterface=SIP/201&Local/201@from-internal/n|Penalty=5|MemberName=Chris R|StateInterface=SIP/201|Queue=1010&Local/201@from-internal/n|Penalty=5|MemberNa$
customastdb=CF/201 -
I changed it to from-queue and from-queue/n still no change. It isn't sending a pause at all. I assumed this was hard-coded in somehow, maybe I was wrong.
This is all giving me a headache for today, I will look again tomorrow and hopefully you can give some hints as to where to start looking.
127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database put DND 201 YES127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database put fop2state SIP/201 "Out to lunch"127.0.0.1 -> Action: UserEvent
127.0.0.1 -> UserEvent: FOP2ASTDB
127.0.0.1 -> Family: fop2state
127.0.0.1 -> Channel: SIP/201
127.0.0.1 -> Value: Out to lunch127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- Updated database successfully
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- Updated database successfully
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Event Sent
127.0.0.1 <- Server: 0Response: Success
Message: Event Sent
Server: 0127.0.0.1 <- Event: UserEvent
127.0.0.1 <- Privilege: user,all
127.0.0.1 <- UserEvent: FOP2ASTDB
127.0.0.1 <- Action: UserEvent
127.0.0.1 <- Family: fop2state
127.0.0.1 <- Channel: SIP/201
127.0.0.1 <- Value: Out to lunch
127.0.0.1 <- Server: 0 -
FOP2 Presence does NOT pause queue members. You have to modify FOP2Callbacks.pm and create a custom dialplan for it. I think you already have the tidbits in a support ticket.
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