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FOP2 Community Forum

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Add to queue

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  • Z
    Z
    zecdav
    wrote on last edited by
    #1

    Dear all,

    i have installed FOP2 on a server with Asterisk 11.
    Everything works fine, expect the functio add to <queue name>.
    I see the users button and the button Queue but if on a user i do right click add to <queue name> nothing happens.

    Can you help me to solve this issue?

    Best regards,
    Davide

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    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      How did you configure buttons? Do you have all permissions in /etc/asterisk/manager.conf ?

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      0
      • K
        K
        KazperNZL
        wrote on last edited by
        #3

        Don't know if they may help you. But I had a similar problem with FOP2 running on Asterisk 11.2.1 w/FreePBX 2.11.0.0beta2.2

        I would try to remove/add extensions to/from a specific queue and nothing would happen. As it turns out I have declared in Queue static agents.

        When I removed all agents from the queue in FreePBX GUI or in queues_additional.conf and left the queue empty in so far as Asterisk was concerned. And then restarted FOP2

        I was able to use FOP2 to add/remove extensions to/from queues as I pleased.

        Not sure if my experience will help in your case, but thought I share it in the off chance it does.

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