Manager authentication failed. Check credentials!

[joebeach]

Hi everyone!

I'm having an error while installing fop2 via yum install fop2 procedure.

I have an elastix distro and everything works fine, until run "/usr/local/fop2/fop2_server --test" command.

It looks like this:

/usr/local/fop2/fop2_server --test
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_CTYPE = "UTF-8",
LANG = "es_ES.UTF-8"
are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
Flash Operator Panel 2 - Valid License (7)
Manager authentication failed. Check credentials!

This are my files:

/etc/asterisk/fop2/fop2.cfg
[general]
; AMI definitions
manager_host=localhost
manager_port=5038
manager_user=admin
#exec amipasswd.sh
;event_mask=agent,call,command,system,user,dialplan
[more]

/etc/asterisk/manager.conf

;
; AMI - Asterisk Manager interface
;
; FreePBX needs this to be enabled. Note that if you enable it on a different IP, you need
; to assure that this can't be reached from un-authorized hosts with the ACL settings (permit/deny).
; Also, remember to configure non-default port or IP-addresses in amportal.conf.
;
; The AMI connection is used both by the portal and the operator's panel in FreePBX.
;
; FreePBX assumes an AMI connection to localhost:5038 by default.
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0
displayconnects=no ;only effects 1.6+

[admin]
secret = Mysecret
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate

#include manager_additional.conf
#include manager_custom.conf

/var/log/asterisk/full
[Nov 26 18:47:07] NOTICE[23556] manager.c: 127.0.0.1 failed to authenticate as 'admin'

I've been reading about the "password" I must configure on the files above, but they use an "exec" line recovering my configured password.

I'm really lost on this one. I could use some help.

Thank you very much for reading.

Regards

Joe

[nicolas]

Hi Joe,

Elastix saves the ami password escaping some characters and breaking the authentication when those characters are used in the password itself. The solution is to modify fop2.cfg and enter the password manually

remove the line

#exec amipasswd.sh

and change it to

manager_secret=your_password

If you do not know the ami password, you can check it out in /etc/elastix.conf

Best regards,

[joebeach]

Nicolás,

It worked perfectly!

Thank you.

Joe

[jrecho]

I am having the same problem

root@as4 js]# /usr/local/fop2/fop2_server --text -c /etc/asterisk/fop2
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_CTYPE = "UTF-8",
LANG = "fr_FR.UTF-8"
are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
Unknown option: text
Flash Operator Panel 2 - White Label Version.

Can't listen to port 4445

can you help please

[nicolas]

To test the command is "--test", not "--text"

If the manager credentials are wrong, the solution is to fix them, I cannot help you much more, it is simple, put the correct credentials and be sure the manager in asterisk is enabled and working.