Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • World
  • Users
  • Groups
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

FOP2 Community Forum

  1. Home
  2. Support
  3. Any step-by-step installing FOP2 on separate server from *?

Any step-by-step installing FOP2 on separate server from *?

Scheduled Pinned Locked Moved Support
29 Posts 4 Posters 919 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • X
    X
    xeper
    wrote on last edited by
    #5

    I think the last piece of my puzzle is that I can't make, accept or transfer calls from the panel.

    I'm able to see all my extensions and groups, etc. And I can see all the call activity in the panel, but I can't dial out or interact with the physical phones in any way from the panel.

    Is there full documentation on non-FreePBX installs that covers this stuff?

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #6

      The documentation is online. You are probably lacking of permissions in /etc/asterisk/manager.conf, you might want to create a user like the one described in this post:

      http://www.fop2.com/blog/make-fop2-snap ... ventfilter

      Best regards,

      1 Reply Last reply
      0
      • X
        X
        xeper
        wrote on last edited by
        #7

        Well, I have permissions set to "all" for now.

        I can get it to see statuses, etc. but I cannot get it to dial out at all.

        I'm almost certain we're going to go with FOP2, so I think it's time to get the license and buy some support time.

        I think I need myself, my PBX guy and one of your guys to get together for a half hour to an hour and hash out the missing pieces (unless this is an easy fix at this point, which it may well be)

        edit: I also can't get chat to work (I can't even see how it's initiated) if chat doesn't work, that's a definite deal-killer.

        1 Reply Last reply
        0
        • K
          K
          KazperNZL
          wrote on last edited by
          #8

          The webserver (for FOP2) is Ubuntu 13.04, the PBX is CentOS 6.4.

          Hi Because your running Centos 6.4 you need to configure FOP2 to run as a Centos 5 process see below:

          We are working on a custom binary for Centos 6. In the meantime, you can use the Centos 5 binary, the only thing to do is to create a symlink for libcrypto so it works correctly:

          In a 64 bit system the command is:
          ln -s /usr/lib64/libcrypto.so.10 /usr/lib64/libcrypto.so.6
          In a 32 bit system the command is:
          ln -s /usr/lib/libcrypto.so.10 /usr/lib/libcrypto.so.6

          1 Reply Last reply
          0
          • X
            X
            xeper
            wrote on last edited by
            #9

            I made that change and still can't initiate a call from the Panel.

            1 Reply Last reply
            0
            • X
              X
              xeper
              wrote on last edited by
              #10

              This might be a really stupid question, but I'm getting desparate.

              Does the FOP2 service need to be installed-on/running-on the PBX?

              The way I have it, the only changes that have been made to the PBX would be to configure the manager.conf file and ensuring that sip.conf has "callevents=yes" and that queues.conf has "eventwhencalled=yes"

              Everything else that's been done has been on the webserver/fop2-server side (the Ubuntu VM)

              1 Reply Last reply
              0
              • K
                K
                KazperNZL
                wrote on last edited by
                #11

                I'm going out on limb here having been a newcomer to FOP2 but in most instances I would expect FOP2 to be on the same server as Asterisk, and the AMI.

                However having said that if you have FOP2 running on another web server and you have ensured that it is configured to connect to another server hosting Asterisk and the AMI and the required connecting ports are open along with using the correct AMI authentication as defined in

                /etc/asterisk/manager.conf
                and
                /usr/local/fop2/fop2.cfg

                Then in theory this would also work, Some more experienced users please correct me if I am wrong.

                Also when testing using /usr/local/fop2/fop2_server --test

                Would confirm that FOP2 can talk to Asterisk AMI

                1 Reply Last reply
                0
                • N
                  N
                  nicolas
                  wrote on last edited by
                  #12

                  Having a correct path of communication between the fop2 server and AMI is important, but it is not the only thing needed in order to send correct commands to Asterisk. I put emphasis in correct.

                  In general, for every command to work -except for hangup or record-, you have to configure an extension and context in the button definition that must match your dialplan, as set in asterisk's extensions.conf. Also, you need the "originate" permission in /etc/asterisk/manager.conf

                  If you want to troubleshot, you need to start fop2 with debug level 15 and then inspect the output when you try to originate a call, to start fop2 in debug mode you have to pass -X 15 to the startup command.. you can do something like this

                  killall fop2_server
                  cd /usr/local/fop2
                  script capture.log
                  ./fop2_server.pl -X 15
                  (connect to fop2, try to originate/dial a call)
                  ctrl-C
                  exit

                  at this point you have a capture.log file to inspect.

                  My guess? You might have incorrect extenxion/context configured in your buttons, you might lack the originate permission in manager.conf.

                  1 Reply Last reply
                  0
                  • X
                    X
                    xeper
                    wrote on last edited by
                    #13

                    It looks like our Asterisk guy changed the context to something other than the default "from-internal" to "phones".

                    I had him create a new context to mirror "phones" called "flash-op" and it works like a charm.

                    Thanks to the awesome chat support guys here who helped me out with this.

                    1 Reply Last reply
                    0
                    • J
                      J
                      johnny2000
                      wrote on last edited by
                      #14

                      I have the fop2 installed on a separate non PBX server and it seems that everything is working as it should aside from the Phonebook. I tried installing the Phonebook, however on the step of creating the table I received this error:
                      -bash: mysql.db: No such file or directory
                      Am I missing something? The fop2 database was created properly and the mysql is running.

                      1 Reply Last reply
                      0
                      • N
                        N
                        nicolas
                        wrote on last edited by
                        #15

                        I have the fop2 installed on a separate non PBX server and it seems that everything is working as it should aside from the Phonebook. I tried installing the Phonebook, however on the step of creating the table I received this error:
                        -bash: mysql.db: No such file or directory
                        Am I missing something? The fop2 database was created properly and the mysql is running.

                        In the latest fop2 versions there is no need to create the tables, they will be autocreated if they are missing.

                        Did you setup proper mysql credentials in config.php?

                        1 Reply Last reply
                        0
                        • J
                          J
                          johnny2000
                          wrote on last edited by
                          #16

                          This is what I got when I click the phone book icon:
                          "You do not have permissions to access this resource." However the permission on the user is set to "all"
                          Below is the config.php:
                          $DBHOST = 'localhost';
                          $DBNAME = 'fop2';
                          $DBUSER = 'fop2';
                          $DBPASS = 'mysld root password';

                          1 Reply Last reply
                          0
                          • J
                            J
                            johnny2000
                            wrote on last edited by
                            #17

                            Also I check the fop2 database, it is created but there are no tables in it.

                            1 Reply Last reply
                            0
                            • J
                              J
                              johnny2000
                              wrote on last edited by
                              #18

                              I turned on the debug and this is what I got: By the way I use the root user and root password for the mysql on the config.php file.
                              notice
                              /var/www/html/fop2/lib/dblib.php (line 390)

                              mysql_close() expects parameter 1 to be resource, boolean given
                              notice
                              /var/www/html/fop2/lib/dblib.php (line 80)

                              mysql_query() expects parameter 2 to be resource, boolean given
                              notice
                              /var/www/html/fop2/lib/dblib.php (line 234)

                              mysql_fetch_assoc() expects parameter 1 to be resource, null given
                              notice
                              /var/www/html/fop2/lib/dblib.php (line 80)

                              mysql_query() expects parameter 2 to be resource, boolean given
                              notice
                              /var/www/html/fop2/lib/dblib.php (line 80)

                              mysql_query() expects parameter 2 to be resource, boolean given
                              Phonebook

                              notice
                              /var/www/html/fop2/lib/dblib.php (line 390)

                              mysql_close() expects parameter 1 to be resource, boolean given

                              1 Reply Last reply
                              0
                              • N
                                N
                                nicolas
                                wrote on last edited by
                                #19

                                You said you used root user pass in config, but the thing you copied from your config.php has the "fop2" mysql user.. are you sure you got the mysql credentials set up correctly?

                                There is one thing you might want to comment to prevent warnings that will distract more than help troubleshooting, look in config.php for this line:

                                set_config($DBSETUP);
                                

                                And remove it.

                                1 Reply Last reply
                                0
                                • J
                                  J
                                  johnny2000
                                  wrote on last edited by
                                  #20

                                  Sorry but here is the config on config.php:
                                  $DBHOST = 'localhost';
                                  $DBNAME = 'fop2';
                                  $DBUSER = 'root';
                                  $DBPASS = 'mysld root password';
                                  johnny2000

                                  Posts: 4
                                  Joined: Sun Feb 16, 2014 7:36 pm

                                  1 Reply Last reply
                                  0
                                  • N
                                    N
                                    nicolas
                                    wrote on last edited by
                                    #21

                                    Did you comment or remove the set_config line? My guess is still that your mysql credentials are wrong.

                                    1 Reply Last reply
                                    0
                                    • J
                                      J
                                      johnny2000
                                      wrote on last edited by
                                      #22

                                      I commented it out and the result is similar:
                                      notice
                                      /var/www/html/fop2/lib/dblib.php (line 390)

                                      mysql_close() expects parameter 1 to be resource, boolean given
                                      notice
                                      /var/www/html/fop2/lib/dblib.php (line 80)

                                      mysql_query() expects parameter 2 to be resource, boolean given
                                      notice
                                      /var/www/html/fop2/lib/dblib.php (line 80)

                                      mysql_query() expects parameter 2 to be resource, boolean given
                                      Phonebook

                                      notice
                                      /var/www/html/fop2/lib/dblib.php (line 390)

                                      1 Reply Last reply
                                      0
                                      • J
                                        J
                                        johnny2000
                                        wrote on last edited by
                                        #23

                                        By the way, as you mentioned that the database and tables will be created automatically with this version, so I drop the fop2 database that was created when I tried to install the phonebook manually. So there is no fop2 database in the mysql. I am trying to figure out which line on the config.php where the database is created and the table.

                                        1 Reply Last reply
                                        0
                                        • N
                                          N
                                          nicolas
                                          wrote on last edited by
                                          #24

                                          I still believe your mysql credentials are wrong. Did you try to connect to mysql with the exact parameters you have in config.php? Try to catch me on the live help to give me access to your server, there is no quick way we could fix this here in the forum.

                                          1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better 💗

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          Powered by NodeBB Contributors
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Tags
                                          • Popular
                                          • World
                                          • Users
                                          • Groups