Use of Away in Presence Values

[wcolling]

We were trying to change the list of Presence values available in the operator panel to match one of our other products. I modified presence.js to add the values. One of the values I added was Away.

presence['Away'] = '#57BCD9';

This displays correctly in the operator panel, but when the user selects this value, the whole UI refreshes. I checked the log and it appears that Away is treated differently than the other values:

75.85.95.105:50844 <= <msg data="22|setastdb|fop2state~4159672901~Away|45fb798c307825f033feb1bb61e587b6" />

127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database put fop2state USER/4159672901 "^C^F²"

127.0.0.1 -> Action: UserEvent
127.0.0.1 -> UserEvent: FOP2ASTDB
127.0.0.1 -> Family: fop2state
127.0.0.1 -> Key: USER/4159672901
127.0.0.1 -> Channel: USER/4159672901
127.0.0.1 -> Value: ^C^F²

127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- Updated database successfully
--END COMMAND--

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Event Sent

The other values appear to work as expected. What is special about Away? Is there some way we can use the value Away?

[nicolas]

It seems the presence.js file was not saved in correct format ? Do you have extended characters there in some way? What is the output from this:

file /var/www/html/fop2/js/presence.js

?

You might want to try editing the file again, removing the Away line and typing it again.

Best regards,

[wcolling]

I rechecked the presence file (deleted the entry and retyped it without copying from another line) and the problem persists. If the problem were in the presence.js file, I would expect the command sent to the fop2 server to show the problem, yet the translation appears to occur in the server.

[root@ASTERISK18 fop2]# file js/presence.js
js/presence.js: UTF-8 Unicode C++ program text

Correct here in the command sent to the server
75.85.118.107:52197 <= <msg data="23|setastdb|fop2state~4159672901~Away|0c81ee79a3e68fb6a9f03eb4bdeb5461" />

Yet, incorrect when the action is sent to Asterisk.
127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database put fop2state USER/4159672901 "^C^F²"

I got around the problem by changing the command sent from fop2.js to setastdb2 and handling it in a plugin. This is with the same entry in presence.js:

75.85.118.107:52323 <= <msg data="23|setastdb2|fop2state~4159672901~Away|0c9f5d4fcf8982e0d9b3e6f57a486fe3" />

In Headland pre-command setastdb plugin
127.0.0.1 -> Command: database put fop2state USER/4159672901 "Away"
127.0.0.1 -> Action: Command
127.0.0.1 -> ActionID: 62

[nicolas]

Not sure what fop2 version you tried. I was not able to reproduce the issue. I have set the presence value to Away, just as you describe, and it works fine. I also chose the other presence and typed "Away" and it also works fine. Perhaps you have some buggy version, please try with 2.28 final.