Not log in on centos5

[rickygm]

Hi forum, I installs the version demo of the fop2 in centos 5, configure following the manual of the web and all ok until here, but when I log in with one of the extensions configured inside the fop2.cfg shows me this message :

he attempts it 10 times and later it leaves the message:

Could not connect to server

fop2.cfg

[general]
; AMI definitions
manager_host=localhost
manager_port=5038
manager_user=ragm
manager_secret=jej1qazfgt
;event_mask=call,agent

; Daemon definitios
;listen_port = 4447
;restrict_host = http://www.asternic.org
#web_dir = /var/www/html/operator/fop2
#web_dir = /var/www/html/fop2

; Global Config
language = en
poll_interval = 86400
poll_voicemail = 1
monitor_ipaddress = 0

;master_key = 5678

; USER LIST
user=101:liwewwsq:all
user=102:21qalux:all
user=103:linsddsdaxcx:all
;user=623:1234all
buttonfile=buttons.cfg

I have something bad inside the configuration ?

regardss

[nicolas]

Things to check:

1. flash player installed and working
2. fop2_server running and listening on port 4445
3. port 4445 not filtered or forwarded if needed

Not that important but check anyways:

4. does buttons.cfg exists? What's inside?

Best regards,

[rickygm]

Things to check:

1. flash player installed and working

**yes , all is ok **

2. fop2_server running and listening on port 4445

*[b]# netstat -an | grep 4445 **
tcp 0 0 0.0.0.0:4445 0.0.0.0: LISTEN

3. port 4445 not filtered or forwarded if needed

I don't have any firewall at the moment

Not that important but check anyways:

4. does buttons.cfg exists? What's inside?

**buttons.cfg

[SIP/101]
type=extension
extension=101
context=netport
label=Ventas
mailbox=101@default
extenvoicemail=101@default

[SIP/102]
type=extension
extension=102
context=netport
label=Consultoria
mailbox=102@default
extenvoicemail=102@basicos

[SIP/103]
type=extension
extension=103
context=netport
label=Soporte
mailbox=103@default
extenvoicemail=103@basicos

[CONFERENCE/9000]
type=conference
label=Sala de Conferencia
server=1
extension=9000
context=basicos
**

Best regards,

regardss

[diatonic]

Might want to make sure that the original fop isn't running on TCP 4445. Stop the fop2 service and recheck your netstat. If you want to run both fop and fop2 change op_server.pl for fop to run on 4444 (See the FAQ).

.:diatonic:.

[nicolas]

2. fop2_server running and listening on port 4445

*[b]# netstat -an | grep 4445 **
tcp 0 0 0.0.0.0:4445 0.0.0.0: LISTEN

regardss

Try with:

netstat -lnp

To verify that fop2 is the one listening on port 4445 (and not fop1)

Best regards,

[rickygm]

Hi, I stop the fop2 the port 4445 this closed , I forget to comment that I use pure asterisk, I don't use any asterisk gui o other version de fop

only fop2

some idea where the error can be?, I install the fop2 from the gz

service fop2 stop
Shutting dows Flash Operator Panel 2: [ OK ]

netstat -an | grep 4445

[nicolas]

Start fop2_server from the command line:

cd /usr/local/fop2
./fop2_server -X 15

Leave it running there, look for potential errors or something...

From the browser machine, telnet to port 4445 at the fop2 server...

telnet xxx.xxx.xxx.xx 4445

Does it connect? If not, check your firewall. If it connects ok, open the browser and navigate to the fop2 page.

Be ABSOLUTELY sure you have the flash player installed and working on that browser. If everything else fails, try with another browser, firefox, chrome, IE, safari, etc..

[rickygm]

ok look

./fop2_server -X 15
Flash Operator Panel 2 - No valid license found. Demo Mode

Can't listen to port 4445

telnet 192.168.10.3 4445
Trying 192.168.10.3...
Connected to vxserver (192.168.10.3).
Escape character is '^]'.

its ok connection

the screen of the fop2 load well, the problem is that when I put the extension to log in he never enters

[nicolas]

Ok.. wait a minute

Can't listen to port 4445

That's not good... after that fop2_server will exit. Not sure what you did to get this, but it means you have another process binding to port 4445.

Did you try the netstat -lnp ??

Are you sure you are not running another instance or software binding to port 4445? After starting fop2_server with -X 15 you should see lots of events from AMI and from your flash clients.

[rickygm]

when I run the command netstat -lnp and I stop the fop2, I don't see the port in listens for another program

tcp 0 0 127.0.0.1:2208 0.0.0.0:* LISTEN 2640/hpiod
tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 2813/dovecot
tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN 2813/dovecot
tcp 0 0 0.0.0.0:389 0.0.0.0:* LISTEN 2570/slapd
tcp 0 0 0.0.0.0:646 0.0.0.0:* LISTEN 2160/rpc.statd
tcp 0 0 0.0.0.0:3306 0.0.0.0:* LISTEN 2784/mysqld
tcp 0 0 0.0.0.0:5038 0.0.0.0:* LISTEN 2972/asterisk
tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN 2813/dovecot
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 2813/dovecot
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 2120/portmap
tcp 0 0 0.0.0.0:2000 0.0.0.0:* LISTEN 2972/asterisk
tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 2677/cupsd
tcp 0 0 0.0.0.0:1720 0.0.0.0:* LISTEN 2972/asterisk
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 2879/master
tcp 0 0 127.0.0.1:2207 0.0.0.0:* LISTEN 2645/python
tcp 0 0 :::7777 :::* LISTEN 3301/java
tcp 0 0 :::993 :::* LISTEN 2813/dovecot
tcp 0 0 :::9090 :::* LISTEN 3301/java
tcp 0 0 :::9091 :::* LISTEN 3301/java
tcp 0 0 :::995 :::* LISTEN 2813/dovecot
tcp 0 0 :::389 :::* LISTEN 2570/slapd
tcp 0 0 :::5222 :::* LISTEN 3301/java
tcp 0 0 :::5223 :::* LISTEN 3301/java
tcp 0 0 :::5229 :::* LISTEN 3301/java
tcp 0 0 :::110 :::* LISTEN 2813/dovecot
tcp 0 0 :::1935 :::* LISTEN 2928/java
tcp 0 0 :::9999 :::* LISTEN 2928/java
tcp 0 0 :::4559 :::* LISTEN 3166/hfaxd
tcp 0 0 :::143 :::* LISTEN 2813/dovecot
tcp 0 0 :::80 :::* LISTEN 2916/httpd
tcp 0 0 :::50865 :::* LISTEN 2928/java
tcp 0 0 :::7443 :::* LISTEN 3301/java
tcp 0 0 :::5269 :::* LISTEN 3301/java
tcp 0 0 :::22 :::* LISTEN 2663/sshd
tcp 0 0 :::5080 :::* LISTEN 2928/java
tcp 0 0 :::443 :::* LISTEN 2916/httpd
tcp 0 0 :::7070 :::* LISTEN 3301/java
udp 0 0 0.0.0.0:640 0.0.0.0:* 2160/rpc.statd
udp 0 0 0.0.0.0:45699 0.0.0.0:* 3366/iaxmodem
udp 0 0 0.0.0.0:643 0.0.0.0:* 2160/rpc.statd
udp 0 0 0.0.0.0:49951 0.0.0.0:* 3229/avahi-daemon:
udp 0 0 0.0.0.0:2727 0.0.0.0:* 2972/asterisk
udp 0 0 0.0.0.0:4520 0.0.0.0:* 2972/asterisk
udp 0 0 0.0.0.0:5060 0.0.0.0:* 2972/asterisk
udp 0 0 0.0.0.0:4569 0.0.0.0:* 2972/asterisk
udp 0 0 0.0.0.0:5353 0.0.0.0:* 3229/avahi-daemon:
udp 0 0 0.0.0.0:111 0.0.0.0:* 2120/portmap
udp 0 0 0.0.0.0:631 0.0.0.0:* 2677/cupsd

I stop the and I run the fop2 with the command. /fop2_server -X 15

127.0.0.1 <- NewMessages: 1
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 102@default

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 102@default
127.0.0.1 <- Waiting: 0
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 102@default

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 102@default
127.0.0.1 <- NewMessages: 0
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 101@default

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 101@default
127.0.0.1 <- Waiting: 0
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 101@default

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 101@default
127.0.0.1 <- NewMessages: 0
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: Status

127.0.0.1 -> Action: QueueStatus

127.0.0.1 -> Action: SipPeers

127.0.0.1 -> Action: Agents

127.0.0.1 -> Action: Command
127.0.0.1 -> Command: meetme list 9000 concise
127.0.0.1 -> ActionID: meetme_9000

127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database show fop2state
127.0.0.1 -> ActionID: fop2state

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Channel status will follow
127.0.0.1 <- Server: 0

Response: Success
Message: Channel status will follow
Server: 0

127.0.0.1 <- Event: StatusComplete
127.0.0.1 <- Server: 0

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Queue status will follow
127.0.0.1 <- Server: 0

Response: Success
Message: Queue status will follow
Server: 0

127.0.0.1 <- Event: QueueStatusComplete
127.0.0.1 <- Server: 0

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Peer status list will follow
127.0.0.1 <- Server: 0

Response: Success
Message: Peer status list will follow
Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 108
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: -none-
127.0.0.1 <- IPport: 0
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: UNKNOWN
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 106
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: -none-
127.0.0.1 <- IPport: 0
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: UNKNOWN
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 105
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: 192.168.10.15
127.0.0.1 <- IPport: 5060
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: OK (14 ms)
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 104
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: -none-
127.0.0.1 <- IPport: 0
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: UNKNOWN
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 103
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: 192.168.10.30
127.0.0.1 <- IPport: 5061
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: OK (7 ms)
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 102
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: 192.168.10.10
127.0.0.1 <- IPport: 5062
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: OK (30 ms)
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerEntry
127.0.0.1 <- Channeltype: SIP
127.0.0.1 <- ObjectName: 101
127.0.0.1 <- ChanObjectType: peer
127.0.0.1 <- IPaddress: 192.168.10.10
127.0.0.1 <- IPport: 5060
127.0.0.1 <- Dynamic: yes
127.0.0.1 <- Natsupport: no
127.0.0.1 <- VideoSupport: yes
127.0.0.1 <- ACL: no
127.0.0.1 <- Status: OK (29 ms)
127.0.0.1 <- RealtimeDevice: no
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: PeerlistComplete
127.0.0.1 <- ListItems: 7
127.0.0.1 <- Server: 0

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Agents will follow
127.0.0.1 <- Server: 0

Response: Success
Message: Agents will follow
Server: 0

127.0.0.1 <- Event: AgentsComplete
127.0.0.1 <- Server: 0

127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: meetme_9000
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0

127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: fop2state
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0

127.0.0.1 -> Action: UserEvent
127.0.0.1 -> UserEvent: MEETME-REFRESH
127.0.0.1 -> Meetme:

127.0.0.1 <- Event: UserEvent
127.0.0.1 <- Privilege: user,all
127.0.0.1 <- UserEvent: MEETME-REFRESH
127.0.0.1 <- Action: UserEvent
127.0.0.1 <- Meetme:
127.0.0.1 <- Server: 0

**asterisk cli

manager show connected
Username IP Address
ragm 127.0.0.1
ragm 127.0.0.1

**

[nicolas]

You do not need to verify that you have the manager user connected, because you have problems with your client connections: Those will show as events in the output from fop2_server -X 15 with "=>" and "<=". So, try to telnet FROM your browser machine to the fop2 server and see if you spot the connection. Then try the same with your browser. And be sure you have a proper user defined in fop2.cfg and a proper buttonfile too.

Best regards,

[tommy_fc]

I am having the exact same issue, except on Ubuntu 8.04

It works in our testing environment, but not in production. There are two main differences: The test environment runs a free version while the prod is registered. The production environment is also fire-walled.

Do I understand you correctly when you say that the browser has to have access to the fop2 service itself. That the event traffic does not go through apache?

[nicolas]

Yes, you understood correctly. FOP and FOP2 use a flash feature called xmlsockets: it uses a direct connection between the browser (the flash plugin) and the server (fop daemon). It uses port tcp 4445 by default. If your production machine is firewalled, you will need to redirect that port, or connect via VPN.

HTML5 specification includes that feature too. So I asume in the future flash won't be needed anymore, but a direct connection to a special purpose server will still be required.

Best regards,

[tommy_fc]

Interesting reading. Thank you very much for the quick, precise and informative post.