Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • World
  • Users
  • Groups
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

FOP2 Community Forum

  1. Home
  2. Support
  3. Transfer from dialpad only supervised

Transfer from dialpad only supervised

Scheduled Pinned Locked Moved Support
2 Posts 2 Posters 68 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A
    A
    avayax
    wrote on last edited by
    #1

    When my operator wants to transfer a call to a number, that doesn't appear as a button on the panel, she uses the dialpad.
    She enters the number and then presses enter.
    This transfer is always a supervised transfer and it would be more convenient for her if it was a blind transfer. Is there any way to change that?
    It can be inconvenient having to wait for the called party to pick up and then manually hanging up before she can proceed with other calls.

    In fact, it would be best if she was able to choose whatever transfer type she wanted to make.

    The same is true with a transfer to an external number via the transfer to mobile icon.

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      Edit fop2.cfg and set

      supervised_transfer=0
      blind_transfer=1

      That way all transfers in FOP2 will be blind and not supervised, except for the supervised transfer button. There is no way to chose that dynamically.

      1 Reply Last reply
      0

      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

      With your input, this post could be even better 💗

      Register Login
      Reply
      • Reply as topic
      Log in to reply
      • Oldest to Newest
      • Newest to Oldest
      • Most Votes


      • Login

      • Don't have an account? Register

      • Login or register to search.
      Powered by NodeBB Contributors
      • First post
        Last post
      0
      • Categories
      • Recent
      • Tags
      • Popular
      • World
      • Users
      • Groups