Agents get kicked off FOP while changing Status/Presence
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Please be sure to upgrade the plugins to latest versions also if you didn't already. As for troubleshooting, you might need to open the javascript console in Chrome, check the "preserve logs" box and then perfrom the action that kicks you out. You will see an error or warning on the console that will give me an idea of what could be wrong
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Ok like this?
show lines 2 VM189:1 antes de tinyblock init VM189:1 despues de tinyblock init VM189:1 add event listener on player2! undefined VM189:1 add event listener on player2! undefined VM189:1 add event listener on player2! undefined VM189:1 add event listener on player2! undefined VM189:1 add event listener on player2! undefined VM189:1 ready VM189:1 Will use port 4445 as read from fop2-variablesGENERAL.txt VM189:1 TLS Cert = 1 VM189:1 antes de preinit ok fop2variables VM189:1 pre init VM189:1 Client has HTML5 web sockets! VM189:1 connectxml VM189:1 set session context VM189:1 websocket connect ok with proto ws:// VM189:1 puso timer 11 VM189:1 ws send <msg data="GENERAL|contexto|1|" ></msg> VM189:1 show sec box VM189:1 limpia todo VM189:1 termine de limpiar VM189:1 0,key=YV1Sa8OIzeodc638FdwJxqM6GlaKe en slot VM189:1 0,version=2.30.03!xxxxxxxxxxx!1 en slot VM189:1 0,defaultpreferences=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 en slot VM189:1 Got default preferences soundChat = true; disablePresenceOther = false; warnHangup = true; enableDragTransfer = true; startNotRegistered = false; disableVoicemail = false; dynamicLineDisplay = false; notifyDuration = 6; noExtenInLabel = false; disableWebSocket = false; showLines = 2; dialPrefix = ''; consoleDebug = false; language = 'en'; pdateFormat = 'ddd, HH:MM'; warnClose = true; soundRing = true; hideUnregistered = false; displayQueue = 'max'; desktopNotify = true; voicemailFormat = 'wav'; disableQueueFilter = false; soundQueue = true; logoutUrl = ''; Navigated to http://x.x.x.x/fop2/ jquery-1.11.3.min.js:5 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/. VM569:1 show lines 2 VM569:1 antes de tinyblock init VM569:1 despues de tinyblock init VM569:1 add event listener on player2! undefined VM569:1 add event listener on player2! undefined VM569:1 add event listener on player2! undefined VM569:1 add event listener on player2! undefined VM569:1 add event listener on player2! undefined VM569:1 ready VM569:1 Will use port 4445 as read from fop2-variablesGENERAL.txt VM569:1 TLS Cert = 1 VM569:1 antes de preinit ok fop2variables VM569:1 pre init VM569:1 Client has HTML5 web sockets! VM569:1 connectxml VM569:1 intento conectar web socket en ws://x.x.x.x:4445 VM569:1 set session context VM569:1 websocket connect ok with proto ws:// VM569:1 puso timer 11 VM569:1 ws send <msg data="GENERAL|contexto|1|" ></msg> VM569:1 show sec box VM569:1 limpia todo VM569:1 termine de limpiar VM569:1 0,key=rOzNE3K5S7I3RUDRDwTDu en slot VM569:1 0,version=2.30.03!xxxxxxxx!1 en slot VM569:1 0,defaultpreferences=c291bmRDaGF0ID0gdHJ1ZTsKZGlzYWJsZVByZXNlbmNlT3RoZXIgPSBmYWxzZTsKd2Fybkhhbmd1cCA9IHRydWU7CmVuYWJsZURyYWdUcmFuc2ZlciA9IHRydWU7CnN0YXJ0Tm90UmVnaXN0ZXJlZCA9IGZhbHNlOwpkaXNhYmxlVm9pY2VtYWlsID0gZmFsc2U7CmR5bmFtaWNMaW5lRGlzcGxheSA9IGZhbHNlOwpub3RpZnlEdXJhdGlvbiA9IDY7Cm5vRXh0ZW5JbkxhYmVsID0gZmFsc2U7CmRpc2FibGVXZWJTb2NrZXQgPSBmYWxzZTsKc2hvd0xpbmVzID0gMjsKZGlhbFByZWZpeCA9ICcnOwpjb25zb2xlRGVidWcgPSBmYWxzZTsKbGFuZ3VhZ2UgPSAnZW4nOwpwZGF0ZUZvcm1hdCA9ICdkZGQsIEhIOk1NJzsKd2FybkNsb3NlID0gdHJ1ZTsKc291bmRSaW5nID0gdHJ1ZTsKaGlkZVVucmVnaXN0ZXJlZCA9IGZhbHNlOwpkaXNwbGF5UXVldWUgPSAnbWF4JzsKZGVza3RvcE5vdGlmeSA9IHRydWU7CnZvaWNlbWFpbEZvcm1hdCA9ICd3YXYnOwpkaXNhYmxlUXVldWVGaWx0ZXIgPSBmYWxzZTsKc291bmRRdWV1ZSA9IHRydWU7CmxvZ291dFVybCA9ICcnOwo= en slot VM569:1 Got default preferences soundChat = true; disablePresenceOther = false; warnHangup = true; enableDragTransfer = true; startNotRegistered = false; disableVoicemail = false; dynamicLineDisplay = false; notifyDuration = 6; noExtenInLabel = false; disableWebSocket = false; showLines = 2; dialPrefix = ''; consoleDebug = false; language = 'en'; pdateFormat = 'ddd, HH:MM'; warnClose = true; soundRing = true; hideUnregistered = false; displayQueue = 'max'; desktopNotify = true; voicemailFormat = 'wav'; disableQueueFilter = false; soundQueue = true; logoutUrl = '';Also it needs to be said that after getting kicked out the agents are unable to login again! They need to complete reload the website/open up the website again to login again.
Updates are all up-to-date as far as I can tell
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Log into the FO2 Manager, and in the Settings section enable consoleDebug as it is turned off, then check the logs again. Also, let me know how are users changing their state... via the presence drop down? via the set presence plugin? Did you upgrade the set presence plugin to the latest version if you are using it?
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Hello,
I have activated the following:
Change Presence Menu
Presence Box DND Integration
Both running latest version.My agents use this to change status (see screenshot).
Activated Debug in FOP2 Admin, here is the log:
jquery-1.11.3.min.js:5 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/. VM112:1 show lines 2 VM112:1 antes de tinyblock init VM112:1 despues de tinyblock init 5VM112:1 add event listener on player2! undefined VM112:1 ready VM112:1 Will use port 4445 as read from fop2-variablesGENERAL.txt VM112:1 TLS Cert = 1 VM112:1 antes de preinit ok fop2variables VM112:1 pre init VM112:1 Client has HTML5 web sockets! VM112:1 connectxml VM112:1 intento conectar web socket en ws://x.x.x.x:4445 http://x.x.x.x/fop2/css/custom_theme/theme.css Failed to load resource: the server responded with a status of 404 (Not Found) VM112:1 set session context VM112:1 websocket connect ok with proto ws:// VM112:1 puso timer 11 VM112:1 ws send <msg data="GENERAL|contexto|1|" ></msg> VM112:1 show sec box VM112:1 limpia todo VM112:1 termine de limpiar VM112:1 0,key=t9KYqcNgYCj1m0iD2PkNtoocaDHvR1zw5f9 en slot VM112:1 0,version=2.30.03!XXXXXXXXXXXXXXX!1 en slot VM112:1 0,defaultpreferences=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 en slot VM112:1 Got default preferences soundChat = true; disablePresenceOther = false; warnHangup = true; enableDragTransfer = true; startNotRegistered = false; disableVoicemail = false; dynamicLineDisplay = false; notifyDuration = 6; noExtenInLabel = false; disableWebSocket = false; showLines = 2; dialPrefix = ''; consoleDebug = true; language = 'en'; pdateFormat = 'ddd, HH:MM'; warnClose = true; soundRing = true; hideUnregistered = false; displayQueue = 'max'; desktopNotify = true; voicemailFormat = 'wav'; disableQueueFilter = false; soundQueue = true; logoutUrl = ''; VM112:1 setLang VM112:1 set session language VM112:1 ws send <msg data="1|ping||" ></msg> VM112:1 envio ping 2 VM112:1 funcion init VM112:1 sends auth y t9KYqcNgYCj1m0iD2PkNtoocaDHvR1zw5f9 VM112:1 ws send <msg data="1|auth|xxxx|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 0,correct=0 en slot VM112:1 0,preferences=eyAiYXV0b0Fuc3dlciI6ICIiLCJhdXRvUG9wdXAiOiAiIiwiZGlzcGxheVF1ZXVlIjogIm1heCIsImR5bmFtaWNMaW5lRGlzcGxheSI6ICJvZmYiLCJncmlkIjogIiIsImxhbmd1YWdlIjogImRlIiwibm90aWZ5RHVyYXRpb24iOiAiNiIsInBvcHVwVXJsIjogIiIsInNvdW5kQ2hhdCI6ICJvbiIsInNvdW5kUXVldWUiOiAib24iLCJzb3VuZFJpbmciOiAib24ifQ== en slot VM112:1 Got stored preferences { "autoAnswer": "","autoPopup": "","displayQueue": "max","dynamicLineDisplay": "off","grid": "","language": "de","notifyDuration": "6","popupUrl": "","soundChat": "on","soundQueue": "on","soundRing": "on"} VM112:1 Setting default preferences if needed or undefined VM112:1 ws send <msg data="0|setpref|grid!|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 End of set default preferences VM112:1 0,vmailpath=/var/spool/asterisk/voicemail en slot VM112:1 0,permit=cGhvbmVib29rLGNhbGxoaXN0b3J5LGNoYXQscGlja3VwLGhhbmd1cCxoYW5ndXBzZWxmLHRyYW5zZmVyZXh0ZXJuYWwsdHJhbnNmZXIsZGlhbCxwcmVmZXJlbmNlcyxxdWV1ZWFnZW50 en slot VM112:1 phonebook,callhistory,chat,pickup,hangup,hangupself,transferexternal,transfer,dial,preferences,queueagent VM112:1 0,permitbtn=cGhvbmVib29rITA= en slot VM112:1 permisosbtn (phonebook)=0 VM112:1 0,permitbtn=Y2FsbGhpc3RvcnkhMA== en slot VM112:1 permisosbtn (callhistory)=0 VM112:1 0,permitbtn=Y2hhdCEw en slot VM112:1 permisosbtn (chat)=0 VM112:1 0,permitbtn=cGlja3VwITA= en slot VM112:1 permisosbtn (pickup)=0 VM112:1 0,permitbtn=aGFuZ3VwITA= en slot VM112:1 permisosbtn (hangup)=0 VM112:1 0,permitbtn=aGFuZ3Vwc2VsZiEw en slot VM112:1 permisosbtn (hangupself)=0 VM112:1 0,permitbtn=dHJhbnNmZXJleHRlcm5hbCEw en slot VM112:1 permisosbtn (transferexternal)=0 VM112:1 0,permitbtn=ZGlhbCEw en slot VM112:1 permisosbtn (dial)=0 VM112:1 0,permitbtn=dHJhbnNmZXIhMA== en slot VM112:1 permisosbtn (transfer)=0 VM112:1 0,permitbtn=cHJlZmVyZW5jZXMhMA== en slot VM112:1 permisosbtn (preferences)=0 VM112:1 0,permitbtn=cXVldWVhZ2VudCEw en slot VM112:1 permisosbtn (queueagent)=0 VM112:1 hago eval del plugin configonreload VM112:1 fin eval del plugin configonreload VM112:1 2,style= en slot 0 VM112:1 hago eval del plugin clock VM112:1 fin eval del plugin clock VM112:1 2,style=I2Nsb2NrIHsKcG9zaXRpb246YWJzb2x1dGU7CnRvcDoxMHB4Owpmb250LXNpemU6MS41ZW07Cn0K en slot 0 VM112:1 hago eval del plugin changepresence VM112:1 change presence init VM112:1 fin eval del plugin changepresence VM112:1 2,style=LmNvbnRleHQtbWVudS1pdGVtLmljb24tcHJlc2VuY2UgIHsgYmFja2dyb3VuZC1pbWFnZTogdXJsKC4vaW1hZ2VzL3Nwcml0ZXMwMS5wbmcpO2JhY2tncm91bmQtcG9zaXRpb246MCAtMjQwcHg7YmFja2dyb3VuZC1yZXBlYXQ6IG5vLXJlcGVhdDt9Cg== en slot 0 VM112:1 hago eval del plugin presencedndfpbx VM112:1 fin eval del plugin presencedndfpbx VM112:1 2,style= en slot 0 VM112:1 hago eval del plugin callhistory VM112:1 init de callhistory plugin VM112:1 fin eval del plugin callhistory VM112:1 en zbuttons VM112:1 botonitos de (1) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (2) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (3) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (4) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (5) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (6) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (7) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (8) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (9) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (10) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (11) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (12) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (13) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (14) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (15) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (16) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (17) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (18) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (19) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (20) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (21) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (22) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (23) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (24) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (25) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (26) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (27) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (28) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (29) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (30) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (31) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (32) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (33) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (34) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (35) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (36) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 botonitos de (37) esta undefined, hay un nuevo botonito!, pongo drawme en 2 VM112:1 cuantosBotones is at zero, this is a new connection. Setting drawme = 1 so it draws and does not reload VM112:1 cuantos recibidos en zbuttons = 37 VM112:1 cuantos botones habia ya = 0 VM112:1 drawme final value = 1 VM112:1 drawme = 1, no need for reload, but we must actually draw buttons/toolbar VM112:1 set menu for extensions VM112:1 set selected presence class VM112:1 ws send <msg data="1|initState||ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 setLang VM112:1 ws send <msg data="2|pluginlang|de~clock|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 ws send <msg data="2|pluginlang|de~changepresence|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 ws send <msg data="2|pluginlang|de~callhistory|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 change on grid stack class VM112:1 m.Event VM112:1 VM112:1 serialize widget save preferences 1 VM112:1 save preferences skip serialize save as it is just auto resizing VM112:1 ws send <msg data="2|autoanswer|0|" ></msg> VM112:1 pref restoring grid VM112:1 fin pref restoring grid VM112:1 clock zbuttons VM112:1 callhistory meto ventana nueva en widget grid VM112:1 reordeno call history 1 VM112:1 0,notionline=2 en slot 0 VM112:1 noti online nro 0 y texto 2 VM112:1 0 distinto 2 VM112:1 setLang VM112:1 ws send <msg data="2|pluginlang|de~clock|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 ws send <msg data="2|pluginlang|de~changepresence|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 ws send <msg data="2|pluginlang|de~callhistory|ead4c7c4ffd9a9da5f12e2c904586614" ></msg> VM112:1 set session with auth key VM112:1 0,demo=0 en slot 0 VM112:1 function demo VM112:1 demo 0 VM112:1 high z 1050 VM112:1 2,qualify=ok en slot 0 VM112:1 3,qualify=ok en slot 0 VM112:1 4,presence=RG8gbm90IERpc3R1cmI= en slot VM112:1 set this tip presence4 VM112:1 4,qualify=ok en slot 0 VM112:1 5,qualify=notok en slot 0 VM112:1 6,qualify=notok en slot 0 VM112:1 7,qualify=notok en slot 0 VM112:1 8,qualify=notok en slot 0 VM112:1 9,qualify=notok en slot 0 VM112:1 10,xstatus=unpaused en slot 0 VM112:1 10,rename=2310 Ricardo Kissinger en slot VM112:1 10,voicemail=1 en slot VM112:1 10,voicemailcount=&vmail_count!11!0 en slot VM112:1 voicemail count neue 11, alte 0 VM112:1 10,qualify=ok en slot 0 VM112:1 11,xstatus=unpaused en slot 0 VM112:1 11,rename=2311 Juergen Winter en slot VM112:1 11,qualify=ok en slot 0 VM112:1 12,qualify=notok en slot 0 VM112:1 13,qualify=notok en slot 0 VM112:1 14,xstatus=unpaused en slot 0 VM112:1 14,rename=2314 Martin Etzold en slot VM112:1 14,qualify=notok en slot 0 VM112:1 15,qualify=ok en slot 0 (program):1 16,xstatus=unpaused en slot 0 (program):1 16,rename=2316 Georg Pfuelb en slot (program):1 16,qualify=notok en slot 0 (program):1 set session extension (program):1 17,qualify=notok en slot 0 (program):1 18,qualify=notok en slot 0 (program):1 19,qualify=ok en slot 0 (program):1 20,qualify=notok en slot 0 (program):1 21,qualify=notok en slot 0 (program):1 22,qualify=ok en slot 0 (program):1 23,qualify=ok en slot 0 (program):1 24,qualify=notok en slot 0 (program):1 25,qualify=notok en slot 0 (program):1 26,details=WyBd en slot 0 (program):1 Array[0] (program):1 27,stats=eyJBQkFORE9ORUQiOiIxIiwiU0VSVklDRUxFVkVMUEVSRiI6IjEwMC4wIiwiSE9MRFRJTUUiOiIzIiwiQ09NUExFVEVEIjoiMSIsIlNFUlZJQ0VMRVZFTCI6IjYwIn0= en slot (program):1 Comando stats no implementado (program):1 27,queuemembers=WyB7ICJwYXVzZWQiOiAiMCIsICJzdGF0ZSI6ICJmcmVlIiwgImxvYyI6ICJMb2NhbC8yMzEwQGZyb20tcXVldWUvbiIsICJxdWV1ZSI6ICJRVUVVRS85MDAxXkxPQ0FMSE9TVCIsICJwdHkiOiAiMCIsICJuYW1lIjoiUmljYXJkbyBLaXNzaW5nZXIiLCAiY2FsbHN0YWtlbiI6ICIwIiwgImxhc3RjYWxsIjogIjAiLCAiY3VycmVudGNhbGwiOiAiMCIsICJmcm9tcXVldWUiOiAiIiwgImNsaWRudW0iOiAiIiwgICJjbGlkbmFtZSI6ICIiLCAicmVhc29uIjogIiIsICJub3ciOiAiMTQ0OTczNDM0MiIgfSBd en slot (program):1 28,stats=eyJBQkFORE9ORUQiOiIwIiwiU0VSVklDRUxFVkVMUEVSRiI6IjAuMCIsIkhPTERUSU1FIjoiMCIsIkNPTVBMRVRFRCI6IjAiLCJTRVJWSUNFTEVWRUwiOiI2MCJ9 en slot (program):1 Comando stats no implementado (program):1 28,queuemembers=WyB7ICJwYXVzZWQiOiAiMCIsICJzdGF0ZSI6ICJmcmVlIiwgImxvYyI6ICJMb2NhbC8yMzEwQGZyb20tcXVldWUvbiIsICJxdWV1ZSI6ICJRVUVVRS85MDAyXkxPQ0FMSE9TVCIsICJwdHkiOiAiMCIsICJuYW1lIjoiUmljYXJkbyBLaXNzaW5nZXIiLCAiY2FsbHN0YWtlbiI6ICIwIiwgImxhc3RjYWxsIjogIjAiLCAiY3VycmVudGNhbGwiOiAiMCIsICJmcm9tcXVldWUiOiAiIiwgImNsaWRudW0iOiAiIiwgICJjbGlkbmFtZSI6ICIiLCAicmVhc29uIjogIiIsICJub3ciOiAiMTQ0OTczNDM0MiIgfSBd en slot (program):1 set session vpath (program):1 set session permit (program):1 32,settext= en slot 0 (program):1 32,state=DOWN en slot 0 (program):1 33,settext= en slot 0 (program):1 33,state=DOWN en slot 0 (program):1 34,settext= en slot 0 (program):1 34,state=DOWN en slot 0 (program):1 35,settext= en slot 0 (program):1 35,state=DOWN en slot 0 (program):1 36,settext= en slot 0 (program):1 36,state=DOWN en slot 0 (program):1 37,settext= en slot 0 (program):1 37,state=DOWN en slot 0 (program):1 2,usersonline=Miw0LDEwLDIsMTAsMTEsOA== en slot 0 (program):1 0,setpluginlang=clock!bGFuZ1snY2xvY2snXT0nQ2xvY2snOwoK en slot 0 (program):1 set plugin lang for clock (program):1 0,setpluginlang=changepresence!bGFuZ1snc2V0cHJlc2VuY2UnXT0nU2V0IFByZXNlbmNlJzsK en slot 0 (program):1 set plugin lang for changepresence (program):1 change presence setlang (program):1 0,setpluginlang=callhistory!bGFuZ1snY2FsbGhpc3RvcnknXT0nQ2FsbCBIaXN0b3J5JzsKbGFuZ1snaW5jb21pbmcnXT0nSW5jb21pbmcnOwpsYW5nWydvdXRnb2luZyddPSdPdXRnb2luZyc7Cg== en slot 0 (program):1 set plugin lang for callhistory (program):1 0,setpluginlang=clock!bGFuZ1snY2xvY2snXT0nQ2xvY2snOwoK en slot 0 (program):1 set plugin lang for clock (program):1 set session phonebook 2(program):1 set session language (program):1 0,setpluginlang=changepresence!bGFuZ1snc2V0cHJlc2VuY2UnXT0nU2V0IFByZXNlbmNlJzsK en slot 0 (program):1 set plugin lang for changepresence (program):1 change presence setlang (program):1 0,setpluginlang=callhistory!bGFuZ1snY2FsbGhpc3RvcnknXT0nQ2FsbCBIaXN0b3J5JzsKbGFuZ1snaW5jb21pbmcnXT0nSW5jb21pbmcnOwpsYW5nWydvdXRnb2luZyddPSdPdXRnb2luZyc7Cg== en slot 0 (program):1 set plugin lang for callhistory VM112:1 ws send <msg data="1|ping||" ></msg> VM112:1 envio ping 1 http://x.x.x.x/fop2/css/custom_theme/theme.css Failed to load resource: the server responded with a status of 404 (Not Found) VM112:1 show sec box VM112:1 limpia todo VM112:1 termine de limpiar VM112:1 set selected presence class -
I do not see anything in the console log, but I do see some non ascii characters for the german translation. I have tested on my setup, changed to german and I do not have any issues while changing presence state, either from the top drop down or using the context menu (change presence plugin). Are you using a clean install or was that an upgrade from a previous FOP2 version? Are you sure you are running latest version of all plugins?
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You can contact us to chat via the Live help option at the bottom right of www.fop2.com.
After a quick review, the problem was caused by having users with no password set. Changing presence asked for a password again, disconnecting them from the original session. Although FOP2 should handle empty passwords more gracefully, it is not a good idea to leave users with empty passwords.
So, setting up passwords to FOP2 users fixed the issue.
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