Updated Asterisk and FreePBX broke buttons
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There is an important thing to note: call pickup works for picking up a RINGING extension other than your own. So, you are sitting on extension 1000 and want to pickup the ringing 1001 phone that sits on the other desk.
In that case, you select the button in fop2 that corresponds to 1001 (not your phone but the other one that is also showing a ringing phone on line 1 or line 2), and then click the pickup action button.
When you do that, and if pickup actually works, then your phone (1000) will start ringing and 1001 will stop ringing. Then you pickup 1000 and will be talking to the person that rang 1001 in the 1st place.
By the logs I see that you tried to pickup yourself. (Like you were logged as 6910, then selected your own button and clicked the pickup action icon). That does not make any sense.
If you want to ANSWER a call, you have to lift the handset. FOP2 cannot control a phone, it can control Asterisk. That is why there is no ANSWER button, not even a HOLD button, because those actions are tied to the phone and not the PBX.
And about call pickup, in fop 2.0 it works if the ringing calls was originated on the same context as the pickup extension. That does not happen very often. In fop2 beta another technique is used that picks up the calls on different contexts too.
Another new feature in the beta lets you specify a different channel for origination than the channel itself, that means that you can use Local/XXX type channels to set AlertInfo before originating the call so the phone is set to auto-answer, for example...
Best regards,
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Thanks for the input, much appreciated.
Will try to pickup a call from another extension other then myself. :lol:
That time had tried it and when I hit pickup it picked up 6920 not 6910 the phone that was ringing.
127.0.0.1 <- CommandId: 547947727
127.0.0.1 <- Command: DATABASE DEL "CALLTRACE" "6920"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 2082873373
127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 2082873373
127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 700698019
127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: FILTERED_DIAL
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 700698019
127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 582048809
127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 582048809
127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 564109462
127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ds
127.0.0.1 <- Value: DAHDI/6,15,tr
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 564109462
127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 432424495
127.0.0.1 <- Command: SET PRIORITY normdial
127.0.0.1 <- Server: 0127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 432424495
127.0.0.1 <- Command: SET PRIORITY normdial
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: AGISTATUS
127.0.0.1 <- Value: SUCCESS
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-dial
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 7
127.0.0.1 <- Application: Dial
127.0.0.1 <- AppData: DAHDI/6,15,tr
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALSTATUS
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDPEERNUMBER
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDPEERNAME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ANSWEREDTIME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDTIME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- Variable: DIALEDPEERNUMBER
127.0.0.1 <- Value: 6
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Dial
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Begin
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Destination: DAHDI/6-1
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- UniqueID: 1262050681.6
127.0.0.1 <- DestUniqueID: 1262050686.7
127.0.0.1 <- Dialstring: 6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- CallerIDNum: 6920
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/6
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/6&Custom:DND6920
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-get-vmcontext
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 300
127.0.0.1 <- Application: NoOp
127.0.0.1 <- AppData:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: s
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: macro-exten-vm
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 18
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: s-NOANSWER
127.0.0.1 <- Priority: 2
127.0.0.1 <- Application: VoiceMail
127.0.0.1 <- AppData: 6920@default,u
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- ChannelState: 6
127.0.0.1 <- ChannelStateDesc: Up
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: NewAccountCode
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- AccountCode:
127.0.0.1 <- OldAccountCode:
127.0.0.1 <- Server: 0127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Hangup
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Cause: 19
127.0.0.1 <- Cause-txt: User alerting, no answer
127.0.0.1 <- Server: 0127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context:
127.0.0.1 <- Exten:
127.0.0.1 <- Reason: 1
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: VMSTATUS
127.0.0.1 <- Value: FAILED
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG2
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: from-did-direct
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 0
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0127.0.0.1 <- Event: Hangup
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Cause: 0
127.0.0.1 <- Cause-txt: Unknown
127.0.0.1 <- Server: 0 -
Ok, please do not post more debug information, as it is long, unreadable and always incomplete. There is nothing in the logs that let me guess what you did and what happened.
When you hit pickup, your phone will ring and you will be connected to the party that was ringing the other extension. Not sure what you meant with "picking 6920 and not the phone that was ringing". I am not sure what phone was ringing, what extension your were logged at, what extension was selected and what button did you press on fop2. And the logs are not going to show that either.
I believe this is not a configuration issue now, but more of a usage issue. Perhaps you need to start a new thread on the Usage forum instead.
And I believe I already talked about call pickup and fop2 releases, the 2.0 release only works for calls on the same context, for calls from different context you have to use the beta. And if there are problems with call pickup regarding this they will show in the asterisk log, not in fop2 logs. Check the asterisk full log when you try a pickup, and try to spot for errors there...
Best regards,
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Yeah sorry about that...
Anyways what I was trying to say was that I logged into fop2 under the extension 6910. Called from an outside line to extension 6920. Tried to pickup 6920 it dialed 6910 instead. Anyways will check asterisk log. I don't see how my contexts would get mis-configured since I did not change any fop2 files since you had last got it running for me.
If problem consists I will do as you suggested and start a new post from the Usage forums, thanks once again.
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Anyways what I was trying to say was that I logged into fop2 under the extension 6910. Called from an outside line to extension 6920. Tried to pickup 6920 it dialed 6910 instead.
So, you saw 6920 ringing when logged as 6910, so you clicked on 6920 and 6910 rang? That is what it is supposed to happen, 6910 will start ringing and 6920 will stop ringing, as the call was actually "redirected" from 6920 to 6910.. if you pickup 6910 you will be connected to the one that dialed from the outside in the 1st place.
Maybe you might want to explain what do you expect to happen, or what is your intention, with your own words...?
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, you saw 6920 ringing when logged as 6910, so you clicked on 6920 and 6910 rang? That is what it is supposed to happen, 6910 will start ringing and 6920 will stop ringing, as the call was actually "redirected" from 6920 to 6910.. if you pickup 6910 you will be connected to the one that dialed from the outside in the 1st place.
Maybe you might want to explain what do you expect to happen, or what is your intention, with your own words...?
No, when I highlighted 6920 and clicked pickup 6910 started ringing as well as 6920, it never got "redirected"... I know how it was working, and its not functioning like it was. The logs show me nothing... asterisks log only shows when I hung up 6910 never showed the extension ringing or anything after I clicked the pickup button. So I have no idea why when extension 6920 rings and I go to pickup the call instead it rings the extension that I am logged into without "redirecting" the call. Also I have redirected the output from the debug to a .log (plain text) file. Will not post here it is very long, but shows no failures?
But nothing seems to be working correctly, before I could highlight an extension and dial it and that extension would ring, or if an extension were ringing I could highlight it and click pickup and answer the call and transfer it to voice mail... none of these are working anymore.
You said when I highlight an extension and click dial that my extension should ring and forward me to the extension that I am trying to dial after I pick it up. If this is how its suppose to work then that does work correctly. But am still left to why the call pickup isn't redirecting the call and just dialing my extension while leaving the other extension ringing. Wouldn't it ring my extension and stop ringing the extension that I am trying to pickup, instead of ringing both extensions?
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The original ringing extension was ringing on the first place, is not the pickup button that makes that extension to ring as it was ringing before, right? Maybe pickup stopped working for you, perhaps for the reason I mention (about the call pickup application change in behaviour where you can only pickup calls from the same dialplan context).
If you use fop2 beta, that nuance is solved by using the PICKUPMARK variable to match the ringing extension disregarding the context.
Anyways, if that is the problem, you will see in the Asterisk full log a line entry saying that it cannot find any mathing channel on contexto FOO or whatever. You have to look at the asterisk logs now, not at fop2 logs.
I am sorry that now your config is broken again.. I helped you for free the other day, left you with a full working seteup. And if fop2 config is the same, it should still work. But it was not the same as it seems you changed the context to from-internal, etc. And this endless list of logs and post is nothing but confusing really.
Please try to look at the asterisk logs, and try to find the corresponding log lines that will point you in the right direction to fix the problems you are having. You might want to use the fop2_server from the beta that is available for your platform and try the pickup again, but before doing blind moves, you might want to check the logs and find the corresponding errors or warnings there... maybe it is not that problem but another asterisk misocnfiguration.
Best regards,
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thanks alot for your help. You have left me with the context = from-internal and it worked (I know this because I backed up your files immediately after you had gotten it working for me, those are the files I am still using). Maybe an asterisk misconfiguration like you have stated that changed its context from within asterisk not fop resulting in a "misuse" of context. I will try the beta version fop2_server
yesterday I had tried to install the beta version but had gotten some errors:service fop2 start
Starting Flash Operator Panel 2: Can't load '/tmp/par-root/cache-f7eb787270f21cccc1fc58fb4e333050fc915c51/ab48145e.so' for module Filter::Crypto::Decrypt: libcrypto.so.6: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.8/i386-linux-thread-multi/DynaLoader.pm line 230.
at /usr/lib/perl5/site_perl/5.8.8/PAR/Heavy.pm line 109
BEGIN failed--compilation aborted at /tmp/par-root/cache-f7eb787270f21cccc1fc58fb4e333050fc915c51/inc/lib/Filter/Crypto/Decrypt.pm line 37.
Compilation failed in require at script/fop2_server.pl line 1.
BEGIN failed--compilation aborted at script/fop2_server.pl line 1.
[FAILED]any ideas?
can I just copy over the fop2_server file? -
well still get that error trying to start the beta even after just coping that file.
Check the asterisk logs nothing shows up with errors about context or for that matter any errors at all.
I am thinking of keeping your fop2 files (the backups I have) and killing the server and starting over.
Maybe then I can get this fixed if it is an asterisk configuration issue.
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I am running AsteriskNOW, centos 64 bit maybe because I am running 64-bit had a problem with the free fax from diguim because I am running 64 bit as well.
I have downloaded this one...
http://www.fop2.com/downloads/fop2.tgz -
For centos 64 bits the correct download is this one:
http://www.fop2.com/downloads/fop2-64.tgz
Best regards,
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