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  3. FOP2 running but cannot login

FOP2 running but cannot login

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  • G
    G
    gene778
    wrote on last edited by
    #22

    Same problem immediately after upgrading to 11.0 Firefox.
    Solution was:
    Change disablewebsocket to true
    restart fop2 ( "service fop2 restart" from your # prompt on linux asterisk box )
    ****and you must reload the fop2 via the "shift reload" in your Firefox browser as
    described by Nicolas in these posts. Otherwise you get the same problem.
    The stored fop2 code in the cache will not load.

    Thank you Nicolas.
    Gene

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    • N
      N
      nicolas
      wrote on last edited by
      #23

      Another option is to disable websockets in Firefox itself, go to:

      about:config

      and set:

      network.websocket.enabled = false

      Anyways, I will release FOP 2.26 probably at the end of this week that will fix websockets for firefox 11.

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      • F
        F
        flaviohcardoso
        wrote on last edited by
        #24

        Nicolas,

        I update to version 2.26 now and had the same problem in firefox 11.
        Only disabling websocket it worked.

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        • N
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          nicolas
          wrote on last edited by
          #25

          Nicolas,

          I update to version 2.26 now and had the same problem in firefox 11.
          Only disabling websocket it worked.

          FOP 2.26 It works fine in Firefox 11. Perhaps you forgot to restart the fop2 server.

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          • D
            D
            deanot
            wrote on last edited by
            #26

            or maybe clear your cache? shift and reload?

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            • F
              F
              flaviohcardoso
              wrote on last edited by
              #27

              I've cleared cache and restarted the server and continued the same problem in firefox11 ....
              only when it is disabled the webSocket in presence.js file that works in firefox11.

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                nicolas
                wrote on last edited by
                #28

                /usr/local/fop2/fop2_server -v

                Are you on 2.26?

                All I can say: it works for me using Firefox 11. It should work for you.

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                • F
                  F
                  flaviohcardoso
                  wrote on last edited by
                  #29

                  /usr/local/fop2/fop2_server -v

                  fop2_server version 2.26

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                    nicolas
                    wrote on last edited by
                    #30

                    Running in the command line does not mean that the running server is that version, you can have a previous version running, download the new version and upgrade (and by not restarting the service, keep the old version running).

                    I am not saying that this is the case, but could be. And as I said before, it works for me and for several other users using Firefox 11. I am sorry if it does not work for you.

                    Best regards,

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                    • S
                      S
                      sergiocesar
                      wrote on last edited by
                      #31

                      Not working here, every time I try a shift-> reload I get the login prompt again and even http://your.server/fop2/js/presence.js show the change it does not display anything.
                      one interesting part is that the versions 2.11 works fine. Ill assume that does not support web socket... 😞
                      I have also try to clear the cache.
                      is there an update I can download?

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                      • N
                        N
                        nicolas
                        wrote on last edited by
                        #32

                        if you get the login prompt, enter credentials, and you get it the prompt one more time, then it is working but you are supplying incorrect credentials. In that case be sure you updated fop2admin because the new autoconfig scripts depends on the latest fop2admin version.

                        To anyone having problems with firefox 11, please catch me on the live help and provide me access to your panel so I can try myself. If I cannot reproduce a problem, there is no problem.

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                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #33

                          Just a note of warning to Firefox 11 users that load the panel via https, in order to get it to work with fop2 and websockets, you must set in about:config

                          network.websocket.allowInsecureFromHTTPS = true
                          

                          This is not needed if you load fop2 via http, only when using Firefox 11 and fop2 over https.

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                          • J
                            J
                            jburgin
                            wrote on last edited by
                            #34

                            I have the same issue. I get asked for extension and password but time out. This happens with IE, Firefox & Chome.
                            pgrep FOP2 returns 3328. I assume that is a PID?
                            Even though I am accessing internally, I forwarded port 4445 just in case.
                            I am running 2.25 and Elastix 2.20-25
                            I disabled FOP and made sure it does not load at boot up. Flash Operator Panel screen is blank.

                            I've tried logging in with different extensions, reloading asterisk, rebooting, all no help.

                            Any ideas?

                            Thanks

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                            • M
                              M
                              Mansaylon
                              wrote on last edited by
                              #35

                              I had the same issue.
                              After updating to 2.26 Firefox works fine.
                              Only with Internet Explorer, it does not work! Unsuccessfully with IE 8 and 9.
                              http://www.clan-sez.ch/files/IEissue.jpg

                              As if it were missing a file for IE ?!?

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                              • N
                                N
                                nicolas
                                wrote on last edited by
                                #36

                                Please be sure to clear temporary internet files or flush the cache when upgrading. If your browser has the old fop2.js file or index.html file, it will fail to load exactly as many of you are describing.

                                If you have issues, please look at all steps in this online troubleshooter:

                                http://support.asternic.biz/index.php?/ ... tep/View/4

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                                • C
                                  C
                                  cwolff
                                  wrote on last edited by
                                  #37

                                  Just upgraded my FOP2 server today to 2.26.

                                  Couldn't login with firefox or IE. Login just cycles after entering. Cleared cache as advised on earlier posts.

                                  The httpd logfile states the following:

                                  [Wed Apr 04 00:25:09 2012] [error] [client 10.100.100.25] File does not exist: /var/www/html/fop2/fop2-variablesLAW.txt, referer: http://10.100.100.19/fop2/?context=law

                                  It looks like the variables file wasn't being created. Deleted the entire /usr/local/fop2 directory as well as /var/www/html/fop2 and reloaded.

                                  Cfg file is

                                  [law]
                                  user=7400:7400:dial,transfer,pickup
                                  buttonfile=law_buttons.cfg

                                  Any thoughts? I went through the troubleshooter and everything seemed like it was working.

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                                  • M
                                    M
                                    Mansaylon
                                    wrote on last edited by
                                    #38

                                    Cache cleared, troubleshooter did not help. Still the same problem.
                                    Firefox 11 works. IE 9 32bit on Win7 64bit and IE 8 on Win XP not works. :?:

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                                    • N
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                                      nicolas
                                      wrote on last edited by
                                      #39

                                      Cache cleared, troubleshooter did not help. Still the same problem.
                                      Firefox 11 works. IE 9 32bit on Win7 64bit and IE 8 on Win XP not works. :?:

                                      For Internet Explorer you need Adobe Flash installed and working (not disabled). Be sure adobe flash works.
                                      IE never had issues as it always needed Adobe Flash plugin, while Chrome and Firefox are ahead of the curve and are actively implementing html5 websockets insteqad. Remember also that you should ALLOW access to tcp port 4445, if you have any firewall in those windows machines, you must allow that connection or disable the firewall.

                                      If you want you can catch me in the live help, and if you can provide access to your box I can tell you if I have problems connecting to your fop2 install.

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                                      • N
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                                        nicolas
                                        wrote on last edited by
                                        #40

                                        Just upgraded my FOP2 server today to 2.26.

                                        Couldn't login with firefox or IE. Login just cycles after entering. Cleared cache as advised on earlier posts.

                                        The httpd logfile states the following:

                                        [Wed Apr 04 00:25:09 2012] [error] [client 10.100.100.25] File does not exist: /var/www/html/fop2/fop2-variablesLAW.txt, referer: http://10.100.100.19/fop2/?context=law

                                        It looks like the variables file wasn't being created. Deleted the entire /usr/local/fop2 directory as well as /var/www/html/fop2 and reloaded.

                                        Cfg file is

                                        [law]
                                        user=7400:7400:dial,transfer,pickup
                                        buttonfile=law_buttons.cfg

                                        Any thoughts? I went through the troubleshooter and everything seemed like it was working.

                                        The .txt file is not a requirement, that error is normal.

                                        Again, there is not much to check, but what you have to check is most probably OUTSIDE the fop2 configuration.

                                        I cannot write a guide on how to configure/enable/disable personal antivirus/firewalls on Windows Machines. One common reason is to have such a tool installed, and that tools prevents/stops the connection from your desktop machine to the fop2 server on port 4445.

                                        Also, a network firewall or firewall rules on the asterisk server itself might prevent connections to that port.

                                        Also, you must verify that fop2 server is running AND BINDINDG to that port.

                                        If your fop2 server is behind a router/nat, you must port forward and allow tcp port 4445.

                                        If every browser fails, then something of the above is occuring, and most of that is network/security configuration, outside of fop2 itself.

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                                        • G
                                          G
                                          gavinlew
                                          wrote on last edited by
                                          #41

                                          Hi,

                                          After upgrading to 2.26 I have exactly the same problem.

                                          I can only login from one machine using Chromium 18.0.1025.142

                                          Using Firefox 11 on the same machine returns Invalid Session errors, even with disableWebSocket = true and all caches deleted. The same behaviour is noticed on a machine running Internet Explorer 9.

                                          1 Reply Last reply
                                          0

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