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FOP2 Community Forum

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  3. Double call from FOP2 error

Double call from FOP2 error

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  • D
    D
    d_aniel
    wrote on last edited by
    #1

    When I call from FOP2 2.26, sometimes my phone rings twice (two line rings). Is this problem known?

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    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      When I call from FOP2 2.26, sometimes my phone rings twice (two line rings). Is this problem known?

      Not that I know of. How do you originate the call? Using the dial box and hitting ENTER or the dial button? What browser are you using? Any way I can try to reproduce the issue?

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      0
      • D
        D
        d_aniel
        wrote on last edited by
        #3

        Only few of our users sometimes have this error. They have Windows 7 64bit, Google Chrome 20 (with earlier versions was this same). I can't reproduce this error, becouse this is occuring randomly. Using the dial box and hitting ENTER or the dial button also.

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        • L
          L
          lipton
          wrote on last edited by
          #4

          I have the same issue with my fop2 for a while now. But I have finaly found out how to reproduce it.
          User has to fail to log into the fop2 one time and just after that type correct password and log in. After picking up any number from phonebook, user gets double call on his IP phone.

          Any solutions for that besides "don't mistype your password" anymore?

          I appeared on various versions of chrome. Also FOP2 versions were changed over the time.

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          • G
            G
            gregc
            wrote on last edited by
            #5

            I too am having this error. I have to do a service fop2 restart to clear it.

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