User logOFF/ON (*11/*12) does not update status (solved)

[eirlund]

After logon (using *11 in FreePBX) buttons are not updated.

If I however restart the fop2 service again, it will show correct state.

Same happens when a user loggoff (with *12), I need to restart fop2 service to show correct state.

Tried 'service fop2 reload', but -HUP signal does not solve this either.

As of now using we use a crontab entry like :

# For some reasons fop2 does not detect change in user logon/logoff
0,15,30,45  * * * * /sbin/service fop2 restart

But this is not very nice.

I am using Asterisk 1.6.1.6

[nicolas]

Hi Eirik,

Are you using trixbox? You need to add a special permission to the asterisk manager user, I believe the permission is named "hud", or you can add the "all" permission too (in /etc/asterisk/manager.conf). If you are not using trixbox, then it seems like a fop2 bug. In that case try to catch me online so I can work on the fix before releasing the next version.

Best regards,

[eirlund]

I am using FreePBX 2.6.0.RC2.1.

I will try to catch up online.

I did try to bypass the problem by restarting fop2 after each user login/out with

system("/usr/bin/sudo /sbin/service fop2 restart", $retval);

inside a modified version of user_login_out.agi, but this cause some other problem with sudo and access rigts after restart of service, and is very ugly..

Is there any particular debug info I can give you ? What state messages or hints are you relying on from Asterisk to set the fop2 states ?

When is the next released planned ?

[eirlund]

After your advice, looking for ' UserDeviceAdded', in 'user_login_out.agi' fop2 seems to be OK.

This is what shows up on telnet to port:

Event: UserEvent
Privilege: user,all
UserEvent: UserDeviceRemoved|Data: 378
115

This is not correct as the UserEvent with data passed is all merged into one string. I guess this is the reason why why your fop2 event parser does not capture this. You might want to make your parser also to support this odd string.

Code in ' 'user_login_out.agi'' is

agi->exec("UserEvent", "\"UserDeviceRemoved|Data: {$current_user},{$device}\"");

Note that pipe '|'. Asterisk seems to have broken handling of pipe '|' as delimiter. Using ',' as delimiter soved it. So this will work:

// $agi->exec("UserEvent", "\"UserDeviceAdded|Data: {$user},{$device}\"");
    $agi->exec("UserEvent", "\"UserDeviceAdded,Data: {$user},{$device}\"");

and ...

 
$agi->exec("UserEvent", "\"UserDeviceRemoved,Data: {$current_user},{$device}\"");

Thank you for your support yesterday, it helped me in the right direction.

I will perform some more stress testing to verify, but for now this fixed my problems.

[nicolas]

Hi Eirik,

Great you've found the root of the problem! It seems to be a FreePBX bug, it would be good to submit a patch there. I do not think it would be wise to polute fop code with workaround for bugs. It makes it hard to mantain and also less efficient. This is clearly a bug in the .agi due to Asterisk 1.6 delimiter change behaviour.

Best regards,