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  3. Listen function and whisper troubles

Listen function and whisper troubles

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  • H
    H
    hedin002
    wrote on last edited by
    #1

    Hi everyone!
    I recently installed FOP2 on my system.
    My configuration is: AsteriskNOW 2.0.2 x86_64 ( Asterisk 1.8.11-cert7, FreePBX 2.10.1.0)
    I installed FOP2 and everything worked fine, but the customer needed to use listen function and whisper.
    Listen function works fine, but there is some trouble with whisper: when the third person is connected to a talk, after 3-7 seconds either the sound goes off for both internal users or the speaker stops hearing the whisper.
    Can someone please tell me what could be the reason for that and what module I should check? :?

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      Hi,

      FOP2 just launches chanspy with the "w" option for whisper. After that, what happens is all asterisk and its configuration. If whisper works but stops midcall, then it is either an asterisk bug or misconfiguration or both.

      Unfortunately, chanspy has a track record of issues and problems. You are using a recent asterisk release (but not the latest one), I do not remember bug fixes related to chanspy itself, but perhaps you can upgrade asterisk and see if it makes a difference or not.

      You can also read chanspy help from the asterisk cli, read all the options you have and perhaps modify whisper_options in fop2.cfg and add/modify the options/mode for the command.

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