Dial Button and Dial Box Don't Ring Phone
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Hi There;
I just updated to asterisk 1.8 which resolved most of the issues I was having with FOP2, however, I can't get the dial button or the dial box to work properly. If I select another extension and press the dial button, nothing happens; it does not ring my phone to initiate the connection and no commands are sent to asterisk. This is the same if I enter a number in the dial box. The dial box does work for transferring, ie. if I'm on a call, enter a number in the dial box and hit enter, it transfers the call to that number so the problem seems to be with just originating a new call to my phone.
I have my fop2admin AMI user setup for "all" read/write permissions and I have tried adding in "originate" and "dial" in addition to "all" to see if it makes a difference, but it doesn't.
The FOP2 user I am using has "all" rights and all other functions seem to work properly.
This isn't a huge deal as most of the users don't use FOP2 to operate their phones, however I would like to get this working in the event the users decide to make use of this feature.
Thanks,
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Hi There,
As I had previously stated, I had tried that to no effect. My FOP2admin user (I'm not using the default AMI admin) currently has read/write permissions of "originate, dial, all".
Full User info the manager.conf file:
[fop2admin] secret = secret permit = 172.16.0.0/255.255.255.0 read = originate, dial, all write = originate, dial, all writetimeout = 1000 eventfilter = !Event: RTCPSent eventfilter = !Event: RTCPReceived eventfilter = !Event: VarSet eventfilter = !Event: Cdr eventfilter = !Event: ExtensionStatus eventfilter = !Event: ChannelUpdateAMI info in my fop2.cfg file is:
manager_host=localhost manager_port=5038 manager_user=fop2admin manager_secret=secretAnd it is definitely logging in OK with that user considering everything else works.
I fired up logging in fop2 and this is what I get when I try to run the dial command:
DIAL Action: Originate Channel: local Exten: XX Context: from-internal Priority: 1 CallerID: TV01 Test <9998> Async: True 127.0.0.1 -> Action: Originate 127.0.0.1 -> Channel: local 127.0.0.1 -> Exten: XX 127.0.0.1 -> Context: from-internal 127.0.0.1 -> Priority: 1 127.0.0.1 -> CallerID: TV01 Test <9998> 127.0.0.1 -> Async: True ** MAIN End of block from localhost 127.0.0.1 <- Response: Error 127.0.0.1 <- Message: Invalid channel 127.0.0.1 <- Server: 0 ** MAIN AMI event received... ** MAIN No 'Event' nor 'End'. Erasing block... Response: Error Message: Invalid channel Server: 0So I'm not sure what it is referring to with "Error Invalid Channel". It is the same with internal extension or external numbers.
Thanks,
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What is that "local" for channel? That comes from somewhere. It is not standard, it is something you configured in some place and it is wrong. maybe your originatechannel in button configurations is set to "local" instead of "Local/XXX@from-internal" or similar. You have to fix your config.
Best regards,
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Hi,
The problem was that I hadn't configured anything. With the FreePBX FOP2 admin module, if you don't configure anything specifically for the originate channel in the buttons, what it generates is what I posted in the logs. I manually entered in the originate channel for each extension in the FreePBX admin as local/xxxx@from-internal and this resolved the issue.
Thanks,
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Seems this is still an issue. I am not using device&user as we are in the PJSIP era now, and the FOP2 dial box won't dial numbers, and selecting a button and pressing dial button doesn't work either. I notice in FOP2 Admin / Buttons that all "originate channel" fields are empty. I filled my extension button's "originate channel" with "local/100@from-internal", reloaded asterisk and FOP2 and it still doesn't work... Any ideas?
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127.0.0.1 <- Event: OriginateResponse 127.0.0.1 <- Privilege: call,all 127.0.0.1 <- Response: Failure 127.0.0.1 <- Channel: local/221@from-internal 127.0.0.1 <- Context: from-internal 127.0.0.1 <- Exten: 9164965291 127.0.0.1 <- Reason: 3 127.0.0.1 <- Uniqueid: <unknown> 127.0.0.1 <- CallerIDNum: 221 127.0.0.1 <- CallerIDName: Mike Hechtman -
One thing to note is that this did work about a year ago
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