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FOP2 Community Forum

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  3. Chrome - Click To dial Prefix

Chrome - Click To dial Prefix

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  • H
    H
    henny
    wrote on last edited by
    #1

    Hi

    How and where can i set a prefix for numbers dialed by the click to dial in chrome????

    eg we dial 9 for an outside line, how do i get this added to the start of a number in the click to dial in the chrome extension?

    thanks

    Ian

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      The Chrome extension does not support dial prefixes right now.

      I will see if I can add it for the next release.

      1 Reply Last reply
      0
      • H
        H
        henny
        wrote on last edited by
        #3

        any news on this?

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        0
        • N
          N
          nicolas
          wrote on last edited by
          #4

          i was working today in the Chrome extension adding panel context functionality, I have to see if I will work on adding more features or try to make a small update first with the panel context and work on prefixes or perhaps some number normalization, like replacing + with 00 or 011, etc.

          Expect an update this week but not sure if it will have the dial prefix option yet.

          Best regards,

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          • N
            N
            nicolas
            wrote on last edited by
            #5

            The Chrome extension is now on version 1.0.1, with support bot both panel context and dial prefix.

            Best regards,

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            0
            • J
              J
              Joseph.G
              wrote on last edited by
              #6

              Hi,

              The Chrome FOP2 extension is an awesome cool feature. I love it!

              I noticed a simple problem which I could not solve. When I put a user into a permission group other than "all", click-to-dial- does not work.

              I need to exclude "record" option for users. But when I create a new permission group, even when I include all permissions including "record", the click-to-dial does not work. It seems that "all" has more permissions that all the permissions listed.

              I'll appreciate any suggestion and advise.

              Thank you,
              _Joseph

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              • N
                N
                nicolas
                wrote on last edited by
                #7

                The permission needed is "dial". I have just tested it and it works fine. You need the straight dial permission, not the dial permission within a custom permission. This is because a custom permissions is done to prevent an action from working on a group of extensions, if you set dial within a custom permission, you will only be able to dial those extensions and not external numbers. So, just regular "dial" in the permissions must work.

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                • J
                  J
                  Joseph.G
                  wrote on last edited by
                  #8

                  One more reason to love FOP2! Your advise worked like a charm!

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