Record Call

[peterbata]

Hello. First time post. Would someone be kind enough to direct me to the appropriate section of the documentation that explains how to record / locate / playback recorded calls.

Should have mentioned that I am running PBX in a Flash

Thank you

Peter

[nicolas]

Recordings are located in the standard asterisk recording directory, unless you have changed that location in your asterisk config

/var/spool/asterisk/monitor

If you want to use the fop2 recordings interface, you can edit fop2.cfg and uncomment the line:

monitor_exec=/usr/local/fop2/recording_fop2.pl

That will make the recording available via the fop2 builtin recording interface (this does not apply to the elastix version).

Best regards,

[peterbata]

Awesome. Thank you so much for the prompt reply. I appreciate it. Happy Holidays. Peter

Recordings are located in the standard asterisk recording directory, unless you have changed that location in your asterisk config

/var/spool/asterisk/monitor

If you want to use the fop2 recordings interface, you can edit fop2.cfg and uncomment the line:

monitor_exec=/usr/local/fop2/recording_fop2.pl

That will make the recording available via the fop2 builtin recording interface (this does not apply to the elastix version).

Best regards,

[peterbata]

Once I un-comment the line that you provided, will I be able to listen to the recorded calls? All I see at the moment is the "Record" button. Which I was able to see before un-commenting the line. I cannot figure out how to play them back however. Thank you

Recordings are located in the standard asterisk recording directory, unless you have changed that location in your asterisk config

/var/spool/asterisk/monitor

If you want to use the fop2 recordings interface, you can edit fop2.cfg and uncomment the line:

monitor_exec=/usr/local/fop2/recording_fop2.pl

That will make the recording available via the fop2 builtin recording interface (this does not apply to the elastix version).

Best regards,

[nicolas]

After uncommneting the line you will not notice anything different in the standard FOP2 GUI. But if you open the phonebook, you will see the Recordings tab (non elastix fop2 installations). In that section you will see the recordings you initiated from fop2 -with the record button- and you will be able to download/listen to them.

[peterbata]

Yes, after digging a little deeper I did stumble upon the "Recordings" tab in the phonebook section. Thanks again for taking the time to assist me. I really appreciate it. All the best in 2013. Peter

After uncommneting the line you will not notice anything different in the standard FOP2 GUI. But if you open the phonebook, you will see the Recordings tab (non elastix fop2 installations). In that section you will see the recordings you initiated from fop2 -with the record button- and you will be able to download/listen to them.