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  3. Label in extension button not refresh.

Label in extension button not refresh.

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  • M
    M
    mrniczguy
    wrote on last edited by
    #1

    Using FOP 2.2.6
    FreePBX 2.9.0.12
    FOP2admin 1.2.10

    Changes in the ext name at (freepbx) and also do a refresh label at the FOP 2 Admin.

    Manual run the autoconfig-buttons-freepbx.sh

    One of the result below:
    [SIP/7009]
    type=extension
    extension=7009
    label=Joseph
    mailbox=7009@default
    context=from-internal
    queuecontext=from-queue
    extenvoicemail=*7009@default
    privacy=none
    rtmp=0
    queuechannel=Local/7009@from-queue/n|Penalty=0|MemberName=Joseph|StateInterface=SIP/7009&Local/7009@from-queue/n|Penalty=0|MemberName=Joseph|StateInterface=SIP/7009|Queue=5002
    customastdb=CF/7009

    But my outcome is only display ext "ext" at the button. Only show 7009 7009 I have no issue at the Queue Labels.

    I can see the Agent Name at the tooltip.

    Can I know any setting need to be look into?

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      You probably have a queue member for that extension, fop2 will rename labels based on queue member names if they have any. Run:

      asterisk -rx "queue show"

      And see the entry for that particular extension, it will probably show Local/7009@from-queue (7009) or similar. In that case, edit the queue, remove the member, apply changes, add the member again and add changes so it gets the new extension name (that's a freepbx feature/bug, where queue member names are not changed if you change the extension name).

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