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FOP2 Community Forum

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Chrome Extension

Scheduled Pinned Locked Moved Support
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    pmurphy
    wrote on last edited by
    #1

    Hi,
    I installed the extension on chrome 27.0.1453.110 m with extension and have fop2.25

    used fop2 user setup to configure in chrome

    I get the extension drop down list of my extensions, but can't seem to get a link to work to dail. I did some searches, do you have a step by step on what I need to do.

    It is recognizing the number on the web page and when I hoover over number on web page it shows phone icon and click-to-call NXX) NXX XXXX I click but nothing is happening.

    Not sure how to start checking.
    Thanks,

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      nicolas
      wrote on last edited by
      #2

      The chrome extensions requires FOP 2.26 Websockets support in chrome was updated and it is not compatible with the version that was "stable" at time of 2.25 release. You need to upgrade fop2 to use the chrome extension.

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        xeper
        wrote on last edited by
        #3

        Does the extension work with 2.27?

        I get the icon showing "unavailable, invalid crededials"

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          nicolas
          wrote on last edited by
          #4

          It works from 2.26 upwards. Check your extension/password settings, they seem to be wrong.

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            xeper
            wrote on last edited by
            #5

            I've checked and re-checked. The credentials are exactly the same as what I use to log into the site.

            For "FOP2 Server" I have the IP address of the server and port is 4445.

            What context should be in the "context" box?

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              nicolas
              wrote on last edited by
              #6

              If you do not use panel contexts, leave it empty. Hint: FreePBX autoconfiguration system do NOT use panel contexts.

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                xeper
                wrote on last edited by
                #7

                Leaving that box empty fixed it. Thanks.

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                  xeper
                  wrote on last edited by
                  #8

                  Whenever I get a pop-up from the Chrome extension my browser then opens a tab to "chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]"

                  with the message:

                  "No webpage was found for the web address: chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]

                  Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found"

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                    nicolas
                    wrote on last edited by
                    #9

                    Whenever I get a pop-up from the Chrome extension my browser then opens a tab to "chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]"

                    with the message:

                    "No webpage was found for the web address: chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]

                    Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found"

                    Did you set anything in the popup link option?

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                      xeper
                      wrote on last edited by
                      #10

                      I went by the examples listed and entered "#{CLIDNUM}" (sans quotes)

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                        nicolas
                        wrote on last edited by
                        #11

                        That is just a variable, if you want a custom popup, you should enter a full url, like (pseudo code):

                        http://www.mycustomcrm.com/find_contact.php?telephone=#{CLIDNUM}

                        That is the idea, to open a specific url from any web application you might have, passing variables about your inbound call

                        Or a real example:

                        http://www.google.com/search?q=#{CLIDNAME}

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                          xeper
                          wrote on last edited by
                          #12

                          Ah, that makes sense.

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