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  3. Can't transfer calls when caller has witheld identity

Can't transfer calls when caller has witheld identity

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  • N
    N
    nilskm
    wrote on last edited by
    #1

    If the caller has witheld his identity, i.e. it's an anonymous call. Then I can't transfer the call. I can't pick it up either.

    Has anyone experienced this and found a solution to it?

    I'm using asterisk 1.8 and freepbx 2.11

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      It should not matter if its anonymous or not. Be sure you have callevents=yes in sip.conf. If you want to debug/troubleshot , you can start fop2 in debug mode and inspect the log after you attempt the transfer, that might give us an idea on what is going on.

      service fop2 stop
      cd /usr/local/fop2
      script capture.log
      ./fop2_server -X 511
      (log into fop2, try to transfer an anonymous call)
      ctrl-C
      exit
      service fop2 start

      At that point you will have the capture.log file to look at, start from the bottom for the most recent events and look for a redirect or atxfer command.

      Best regards,

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