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  3. Queue Call Count with Ast 1.4

Queue Call Count with Ast 1.4

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  • T
    T
    tguarriello
    wrote on last edited by
    #1

    I am having trouble with the call count on the Queue Agent buttons. Call count is always 0. Installation is on Asterisk 1.4.22.2. Here is an output of the Queue Status Command:

    asterisk -rx "queue show 3311"
    3311 has 0 calls (max unlimited) in 'rrmemory' strategy (42s holdtime), W:0, C:8, A:2, SL:0.0% within 0s
    Members:
    Local/2503@from-internal/n (dynamic) (Not in use) has taken 9 calls (last was 240 secs ago)
    Local/2506@from-internal/n (dynamic) (Not in use) has taken 15 calls (last was 391 secs ago)
    No Callers

    I tried to search the forum for an existing post, but it is rejecting all of my search terms as too common.

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    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      Not sure what product are you talking about? You mean the fop2 agent list in a queue button? The number that appears on mouse over is the penalty, not the call count.

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