Supervised Transfer Does not work
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I have upgraded my Xorcom complete PBX to version 2.27 and purchased a new license because all of our systems run in user and device mode. In user and device mode supervised transfer does not work correctly with Fop2. When you initiate the transfer and the other party does not wish to speak with the caller and they hang up the call terminates instead of going back to the operator.
Please help.
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Hi,
FOP2 does not control the call once the transfer is initiated. Can you start fop2 in debug mode and capture it while you attempt a transfer as you describe? The log will be useful to know if its a bug in fop2, seding the incorrect atxfer manager command, or a problem with asterisk itself. To start fop2 in debug try this:
service fop2 stop
cd /usr/local/fop2
script capture.log
./fop2_server -X 15(log into fop2, try the transfer you describe)
ctrl-C
exit
service fop2 startAt that point, you have the capture.log file to investigate, you can post the relevan parts here or send them to me via email at nicolas at house com ar
Look for the atxfer string, and the commands and events that follows the first appearance.
Best regards,
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