Buttons Disappear

[nicolas]

The panel crashed? Or you saw the "no buttons"? Please leave it with debug turned on, until it happens again. There is no reason for the problem to not appear due to the debug being turned on or not..

Best regards,

[gene778]

When I said crashed, I mean " No Buttons" appears on the screen.

I will turn on the debug again and see what happens and let you know.
Gene

[nicolas]

When I said crashed, I mean " No Buttons" appears on the screen.

I will turn on the debug again and see what happens and let you know.
Gene

thanks!

[nicolas]

Just a question to the people experiencing this problem: do you use fop2 groups to limit the view for affected users?

[gene778]

Over the past several days while I had the fop2 debugging engaged, there were no problems after numerous mod reloads for many different reasons, ie, adding and removing extensions, adding and removing audio files. Since things were going well
I decided to stop the debugging. As soon as I stopped the debugging, after deleting an audio file, then doing a mod reload, the fop2 "no buttons" appeared again.

It appears that having the debugging engaged, keeps the fop2 panel "connected".

In terms of the FOP2 Groups, I have two additional Groups that I have set up for limiting access to certain users who rarely login to the FOP2 panel.

[nicolas]

Thanks for the feedback. Today I logged into another user system with that problem, but when I turned debug it did not have issues either. So it is really strange and hard to trace as I need debug in order to see what could go wrong. Now, what I did notice in this installation was that they upgraded to the more recent freepbx version, and that version has a duplicated version line in some xml file that breaks a version detection in autoconfig-buttons-freepbx.sh

Please try this:

cd /usr/local/fop2
script capture.log
./autoconfig-buttons-freepbx.sh
exit

Now open the capture.log file and look at the top, do you see an error like described in the following post (ERROR ... line 17: [: too many arguments)?

View Post 3587

If so, modify the script as described in that post to see if it makes a difference or not.

[gene778]

I did have the error message that you wanted me to look for in the /usr/local/fop2/capture.log

Here is what my line of code is that you wanted me to replace with the other.

AMPVERSION=cat /var/www/html/admin/modules/framework/module.xml | grep "<version>" | sed -e 's/<[^>]*>//g' | cut -d\. -f 1,2 | sed 's/\s//g' | sed 's/\.//g'

Because it was so different than what you expected me to find,
I did not do anything with it until you have a chance to look at it.

Gene

[nicolas]

It is not that different. You have to add " | head -n 1 " after the grep <version>

Anyways, are you running FOP 2.27 final?

[gene778]

Done and restarted FOP2. Will let you know tomorrow how things go.
Gene

[gene778]

All is going well today after the change you suggested.
I have done many mod reloads today for many reasons and no problem with the FOP2 panel.
Thank you Nicolas

Gene in Virginia, USA