IM messages not going through

[mattdarnell]

I am having an issue with IM. When I send an IM I see what I type on my side but the person I am trying to IM never sees the message.

If I close my browser & reopen the person I am IMing with sees that I disconnected & reconnected.

Everything else is working great. FOP2 was installed through Elastix and it is registered.

Any ideas?

[mattdarnell]

When I send the message the window pops up in the other person's browser but the message does not appear.

[mattdarnell]

Here is a video showing the issue.

I am using two different browsers on the same PC.

http://bit.ly/1mGKiVG You can see the screen clearly if you put the playback @ 1080p

Please let me know if you have any other questions.

[nicolas]

What are the permissions for both users involved? (the fop2 permissions).

[mattdarnell]

They are both set to 'all'

-Matt

[nicolas]

did you create any custom permissions? What fop2 version?

[mattdarnell]

No special permissions

[root@localhost ~]# /usr/local/fop2/fop2_server -v
fop2_server version 2.25
Is that a known 2.25 bug?

It was installed through the Elastix addin tool.

-Matt

[mattdarnell]

When do you think you will be back on live support?

[nicolas]

It is not a known bug. I am not sure if its indeed a bug or result of some configuration/install oddity.

[mattdarnell]

Ended up uninstalling the Elastix FOP2 package and installing from source.

Problem went away.

Thanks for the help.

-Matt