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  3. Queue login multiple queues selection

Queue login multiple queues selection

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  • M
    M
    mzm2lh
    wrote on last edited by
    #1

    Queue login works great when a single queue is selected in the 'Accept' pop-up at FOP2 login time. But if multiple queues are selected (holding the control key down), only one or two of the selected queues will be joined. From a network trace, it looks as though all selected queues are requested:

    <msg data="2516^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|2516^LOCALHOST" />
    <msg data="2517^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|2517^LOCALHOST" />
    <msg data="2518^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|2518^LOCALHOST" />
    <msg data="2519^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|2519^LOCALHOST" />
    <msg data="2574^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|2574^LOCALHOST" />
    <msg data="3501^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|3501^LOCALHOST" />
    <msg data="3502^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|3502^LOCALHOST" />
    <msg data="3503^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|3503^LOCALHOST" />
    <msg data="3504^LOCALHOST|queueadd|91-91|67704feaa6e08cce07755a2afa926131" />
    <msg data="91|queueloginqueues|3504^LOCALHOST" />

    Browser is IE10 or Firefox 34.0.5, Asterisk is Elastix with FreePBX 2.9.0.7 (FOP2 2.28).

    Any ideas greatly appreciated.

    As a workaround, is there a way to trigger the 'Accept' pop-up once logged in to FOP2 (i.e. to add oneself to additional queues)?

    Thanks!

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      You should look at the full fop2 debug with 511 and see what happens after each queueadd request, what is the actual command being set to the asterisk manager and the asterisk response.

      As for adding yourself to queues after login in, you do not need the plugin, just click on the presence icon (green/orange led) on your extension, where you will have the option to add yourself (or remove) from any visible queues.

      Best regards,

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