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FOP2 Community Forum

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  3. Can't pick up parked call

Can't pick up parked call

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  • A
    A
    avayax
    wrote on last edited by
    #7

    Thank you.
    When I execute this command I am prompted to enter a password. What password is this? I guess it is the mysql root password, correct?

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      nicolas
      wrote on last edited by
      #8

      Yes, it's your mysql root password.

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      • A
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        avayax
        wrote on last edited by
        #9

        I don't know the password, I have never needed it with my installation of PBX in a flash so far. Is there a way to retrieve it?
        If not, and I have to change it, would this affect other services in PIAF accessing mysql?

        Thanks a lot.

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        • A
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          avayax
          wrote on last edited by
          #10

          I tried a few default passwords and "passw0rd" got me in.
          I tested and everything is working. I can pick up parked calls now.

          Thanks so much.

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          • S
            S
            sgolin
            wrote on last edited by
            #11

            Hello, I have the exact same issue where I can transfer a call to a parking lot through the FOP2 GUI, however I cannot pickup the call through the GUI by clicking on the "Pickup Call" text when hovering over the parked call.

            The difference is that I have the Parking Lot Pro module installed with 4 separate parking lots (30,40,50,60). If I dial 31,41 etc. it will pick up the call but not through the GUI and clicking on the call.

            The above fix looks to be for people who do NOT have the Parking Lot Pro module installed, but what about those who do?

            The strange thing is that in the explanation of the fix, it sounded like the default behavior was FOR the Parking Lot Pro module and it's multiple parking lots, however the functionality pre/post suggested fix does not correct the ability to pickup a call through the GUI.

            Any suggestions?

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              nicolas
              wrote on last edited by
              #12

              Start fop2 in debug mode, and look also at the chrome javascript debug console when you attempt pickup so I can see what is going on. Also run /usr/local/fop2/autoconfig-buttons.sh and paste the configuration for the park lots you have..

              Best regards,

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                cesaretkn
                wrote on last edited by
                #13

                Hello,
                i have installed the 2.30 version and have the same problem.
                In the debug file i found that context parameter is blank.
                The server is an Elastix 2.5 x64

                Any suggestions?

                PS. Fop2 great panel

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                  nicolas
                  wrote on last edited by
                  #14

                  Look at the park button definition you have as output when running /usr/local/fop2/autoconfig-buttons.sh

                  Does it have a context there? How does it look like?

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                  • C
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                    cesaretkn
                    wrote on last edited by
                    #15

                    Thanks for fast reply!!!

                    Yes,i have "context=parkedcalls".

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                      nicolas
                      wrote on last edited by
                      #16

                      And how does the action for pickup looks in the logs?

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                        cesaretkn
                        wrote on last edited by
                        #17

                        Next week i can recover the log and i can see the action for pickup.

                        Thanks so much

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                          mulderlr
                          wrote on last edited by
                          #18

                          I have a similar issue of not being able to retrieve parked calls from the parking slots widget. It seems to work until I installed call history plugin. Then when calls are parked, the parking slot widget no longer updates to show the parked call, hence there is nothing to click on to get the pickup call option. I uninstall call history plugin and parking slots is working again. (Fop2 version 2.31.18, FreePBX 14.0.3.1, Asterisk 15.4.0)

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