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FOP2 Community Forum

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  3. pickup doesn't work

pickup doesn't work

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  • N
    N
    nicolas
    wrote on last edited by
    #2

    What debug are you looking at? What call are you trying to pickup (from what button), how?

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    • S
      S
      snake
      wrote on last edited by
      #3

      I looked into fop2 debug, into web console in Chrome and FF. No actions at all. Looks like some bug ...

      Call was from mobile to the extension, so it was external call to DID

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      • S
        S
        snake
        wrote on last edited by
        #4

        basically, looks like only Dial button works while permissions are ok ...

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        • N
          N
          nicolas
          wrote on last edited by
          #5

          What asterisk version are you running? What fop2 version? FOP 2.28 does not support Asterisk 13 fully, but most actions works. And every action will at least log something somewhere, either on the client side (javascript console), or the server side (when debug level is set to 511). I think you have a misconfiguration, not a fop2 bug, and the only way to find out is by looking at full debug logs both in the client and the server while you attempt to perform some action.

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          • S
            S
            snake
            wrote on last edited by
            #6

            Good morning,

            ./fop2_server --test
            Flash Operator Panel 2 - White Label Version.
            unable to initialize libusb: -99 - is it something I have to worry about? (just saw that)
            Flash Operator Panel 2 - Valid License (3)

            Java console in chrome doesn't show any errors except those 2 :

            Discontiguous selection is not supported. VM252:1
            selectText VM252:1
            ElementBehaviors.clicky VM252:1
            (anonymous function) jquery-1.10.2.min.js:5
            x.event.dispatchjquery-1.10.2.min.js:5 v.handle
            4 VM252:1

            No ringing extension. Ignoring pickup ringing action VM252:1

            (while I can see that all required extensions are ringing in the fop2 web console)

            capture.log attached (-X 511)

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            • N
              N
              nicolas
              wrote on last edited by
              #7

              Did you actually select the button with the ringing extension before clicking the pickup action button?

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              • S
                S
                snake
                wrote on last edited by
                #8

                Good morning,

                yes, of course. and each click on pickup button generates a new JS exception for "No ringing extension ..." while extension is selected (marked in a blue rectangle)

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                • N
                  N
                  nicolas
                  wrote on last edited by
                  #9

                  what asterisk version are you running?

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                  • S
                    S
                    snake
                    wrote on last edited by
                    #10

                    asterisk 13

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                    • N
                      N
                      nicolas
                      wrote on last edited by
                      #11

                      For asterisk 13 you have to use FOP 2.29 that is still in development/beta

                      http://download.fop2.com/fop2-2.29-centos-i386.tgz
                      http://download.fop2.com/fop2-2.29-centos-x86_64.tgz

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                      • S
                        S
                        snake
                        wrote on last edited by
                        #12

                        Good morning.

                        Just to let u know, 2.29 works fine with Asterisk13.

                        Thanks a lot for you time and help.

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