Ability to see who is listening

[sub0]

Hi - A former HUD customer wants the ability to see if an extension is listening to/monitoring another extension. Possible?

Also, I know there's a way to configure the whisper button to barge instead, but is there a way to get BOTH whisper and barge functionality? Reassign another button perhaps?

[nicolas]

Hi,

There is no precise way to see how is listening, besides looking at the extension status itself that won't have a directional arrow or dialed number on display.

As for having both functions, there is a plugin for adding a Conference button, that uses chanspy to barge on a call to do a pseudo conference. So you can have BOTH buttons active and working using their corresponding function.

Best regards,

[sub0]

Thanks for fast feedback!

Is there a way to see which extension is being monitored?

The conference button option works. Now we can barge!

[nicolas]

There is no sign/way to see what extensions are being spied on. I might add that in a future release, but currently there is no indicator.

Best regards,

[sub0]

Hello again,

Wondering if this feature was added or if there are plans to add it?

[nicolas]

It was not added.. it might get added in the future.