Problem with vmaildetail
-
I have an extension with four voicemails. One voicemail is in the INBOX folder while the other three, 6311, 6174, and 6168, are in the Friends folder.
When I open the voicemail dialog, the server sends the vmaildetail message which contains the information about each folder. When it sends the information for the Friends folder it sends voicemessage 6311, and 6174, twice. Message 6168 is missing completely.
Here is the message from the FOP2 server log:
75.84.163.162:57769 => { "btn": "7@GENERAL", "cmd": "vmaildetail", "data": "Friends!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", "slot": "0" }
The data translates to:
{"Friends": [{"mailboxuser": "4159672901","msgnum": "1","flag": "","duration": "14","macrocontext": "ext-local","dir": "/var/spool/asterisk/voicemail/default/4159672901/Friends","callerid": ""COLLING WILLIAM" <+19519414879>","mailboxcontext": "default","origtime": "1439300080","context": "macro-vm","id": "6311"},{"mailboxuser": "4159672901","msgnum": "0","flag": "","duration": "16","macrocontext": "ext-local","dir": "/var/spool/asterisk/voicemail/default/4159672901/Friends","callerid": ""COLLING, W" <+19517807736>","mailboxcontext": "default","origtime": "1413355257","context": "macro-vm","id": "6174"},{"mailboxuser": "4159672901","msgnum": "0","flag": "","duration": "16","macrocontext": "ext-local","dir": "/var/spool/asterisk/voicemail/default/4159672901/Friends","callerid": ""COLLING, W" <+19517807736>","mailboxcontext": "default","origtime": "1413355257","context": "macro-vm","id": "6174"}]}
This is with FOP2 server 2.29.00.
Does the server read the voicemail information directly from the database? If not, how does it read it?
-
It depends on how you store voicemail. If it is file based or voicemail based. It seems there is some kind of issue with the metadata for those messages.
Some times the message number/id is duplicated and not renumbered when a different message is deleted, that could lead to issues like this. If you look at the msgnum, is ZERO for both of them, if the metadata changes to be 2 it will work.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login