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  3. Updated Asterisk and FreePBX broke buttons

Updated Asterisk and FreePBX broke buttons

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  • J
    J
    jmituzas
    wrote on last edited by
    #1

    I am sorry to bother you again with this, I have updated to new asterisk version (1.6) also disabled original fop, I know you just got all this working for me last week. But after upgrade buttons stopped working?
    It won't transfer,record,pickup... the only button that does work is hangup.

    I did not change anything (and wont until you give me advise- so I don't mess the configuration up).
    I can give you some debug output though :

    Well that's probably it, even though I have disabled the original fop says can not listen to port 4445?

    I guess that would be a good place to start, think before you told me in the Live chat session we had last week :

    "asternic :I have just configured two extensions for both of your fxs channels fop2 is started, on default port 4445 the problem was that I corrected the configuration, and started a server

    asternic : on port 4445
    asternic : but you already got a server running on 4447
    asternic : so the commands from the client were sent with the improper channel"

    Again, I am sorry to bother you with this once again, since we just got it going last week.

    1 Reply Last reply
    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      Asterisk 1.6 requires the "originate" permissions in /etc/asterisk/manager.conf

      Check thatyou have that , reload/restart asterisk and try again.

      1 Reply Last reply
      0
      • J
        J
        jmituzas
        wrote on last edited by
        #3

        Yes I have that :

        [fop2]
        secret = ******
        deny=0.0.0.0/0.0.0.0
        permit=127.0.0.1/255.255.255.0
        read = all,system,call,log,verbose,command,agent,user,originate
        write = all,system,call,log,verbose,command,agent,user,originate

        [admin]
        secret = ******
        deny=0.0.0.0/0.0.0.0
        permit=127.0.0.1/255.255.255.0
        read = all,system,call,log,verbose,command,agent,user,originate
        write = all,system,call,log,verbose,command,agent,user,originate

        [6910]
        secret = ******
        deny=0.0.0.0/0.0.0.0
        permit=127.0.0.1/255.255.255.0
        read = all,system,call,log,verbose,command,agent,user,originate
        write = all,system,call,log,verbose,command,agent,user,originate

        [6920]
        secret = ******
        deny=0.0.0.0/0.0.0.0
        permit=127.0.0.1/255.255.255.0
        read = all,system,call,log,verbose,command,agent,user,originate
        write = all,system,call,log,verbose,command,agent,user,originate


        also when I try the debug mode after switching to port 4446 it shows this error before trying any buttons or logging in (maybe its the cause):

        Response: Success
        Eventlist: start
        Message: Peer status list will follow
        Server: 0

        127.0.0.1 <- Event: PeerlistComplete
        127.0.0.1 <- EventList: Complete
        127.0.0.1 <- ListItems: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 <- Response: Error
        127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCom mands to show available commands.
        127.0.0.1 <- Server: 0

        Response: Error
        Message: Invalid/unknown command: Agents. Use Action: ListCommands to show avail able commands.
        Server: 0

        127.0.0.1 <- Response: Follows
        127.0.0.1 <- Privilege: Command
        127.0.0.1 <- ActionID: fop2state
        127.0.0.1 <- 0 results found.
        127.0.0.1 <- --END COMMAND--
        127.0.0.1 <- Server: 0


        here it is in its entirety :
        [root@asterisk002 fop2]# /usr/local/fop2/fop2_server -X 15
        Flash Operator Panel 2 - No valid license found. Demo Mode

        ** MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
        ** MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)

        127.0.0.1 -> Action: Challenge
        127.0.0.1 -> AuthType: MD5

        127.0.0.1 <- Asterisk Call Manager/1.1
        127.0.0.1 <- Response: Success
        127.0.0.1 <- Challenge: 188419787
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: Login
        127.0.0.1 -> Username: admin
        127.0.0.1 -> AuthType: MD5
        127.0.0.1 -> Key: 1caaebc890744a1ef4db62a26f6df7ea

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Authentication accepted
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: MailboxStatus
        127.0.0.1 -> Mailbox: 6920@default

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Mailbox Status
        127.0.0.1 <- Mailbox: 6920@default
        127.0.0.1 <- Waiting: 1
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: MailboxCount
        127.0.0.1 -> Mailbox: 6920@default

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Mailbox Message Count
        127.0.0.1 <- Mailbox: 6920@default
        127.0.0.1 <- NewMessages: 2
        127.0.0.1 <- OldMessages: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: MailboxStatus
        127.0.0.1 -> Mailbox: 6910@default

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Mailbox Status
        127.0.0.1 <- Mailbox: 6910@default
        127.0.0.1 <- Waiting: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: MailboxCount
        127.0.0.1 -> Mailbox: 6910@default

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Mailbox Message Count
        127.0.0.1 <- Mailbox: 6910@default
        127.0.0.1 <- NewMessages: 0
        127.0.0.1 <- OldMessages: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 -> Action: Status

        127.0.0.1 -> Action: QueueStatus

        127.0.0.1 -> Action: SipPeers

        127.0.0.1 -> Action: Agents

        127.0.0.1 -> Action: Command
        127.0.0.1 -> Command: database show fop2state
        127.0.0.1 -> ActionID: fop2state

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Channel status will follow
        127.0.0.1 <- Server: 0

        Response: Success
        Message: Channel status will follow
        Server: 0

        127.0.0.1 <- Event: StatusComplete
        127.0.0.1 <- Items: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Message: Queue status will follow
        127.0.0.1 <- Server: 0

        Response: Success
        Message: Queue status will follow
        Server: 0

        127.0.0.1 <- Event: QueueParams
        127.0.0.1 <- Queue: default
        127.0.0.1 <- Max: 0
        127.0.0.1 <- Strategy: ringall
        127.0.0.1 <- Calls: 0
        127.0.0.1 <- Holdtime: 0
        127.0.0.1 <- Completed: 0
        127.0.0.1 <- Abandoned: 0
        127.0.0.1 <- ServiceLevel: 0
        127.0.0.1 <- ServicelevelPerf: 0.0
        127.0.0.1 <- Weight: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 <- Event: QueueStatusComplete
        127.0.0.1 <- Server: 0

        127.0.0.1 <- Response: Success
        127.0.0.1 <- Eventlist: start
        127.0.0.1 <- Message: Peer status list will follow
        127.0.0.1 <- Server: 0

        Response: Success
        Eventlist: start
        Message: Peer status list will follow
        Server: 0

        127.0.0.1 <- Event: PeerlistComplete
        127.0.0.1 <- EventList: Complete
        127.0.0.1 <- ListItems: 0
        127.0.0.1 <- Server: 0

        127.0.0.1 <- Response: Error
        127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCom mands to show available commands.
        127.0.0.1 <- Server: 0

        Response: Error
        Message: Invalid/unknown command: Agents. Use Action: ListCommands to show avail able commands.
        Server: 0

        127.0.0.1 <- Response: Follows
        127.0.0.1 <- Privilege: Command
        127.0.0.1 <- ActionID: fop2state
        127.0.0.1 <- 0 results found.
        127.0.0.1 <- --END COMMAND--
        127.0.0.1 <- Server: 0

        Exiting...

        1 Reply Last reply
        0
        • J
          J
          jmituzas
          wrote on last edited by
          #4

          Well that fixed my port issue now running on port 4445 it seems but still the buttons don't work.

          Still get that error upon starting up debug mode.

          if you need more debug outputs please let me know.

          1 Reply Last reply
          0
          • N
            N
            nicolas
            wrote on last edited by
            #5

            That Agents error won't prevent fop from working. I am lost about your problem now, not sure what is working and what not, or what you did. A working fop2 in asterisk 1.4 will still work in 1.6 if you do not modify any fop configuration files in regards to monitoring functions (you see phones going busy, free, ringing, etc), and even actions (Transfers, hangups) if you add the "originate" permission to the manager user that fop2 uses.

            There is no need to change or fiddle with fop2 ports at all (4445, 4446, etc).

            In you captures there are no one event about phone status or a command being executed via the web client. Start with debug level 15 ( -X 15), connect via web, and then try to originate, dial or transfer a call. The last part of the log will give us pointers about your problems.

            Best regards,

            1 Reply Last reply
            0
            • J
              J
              jmituzas
              wrote on last edited by
              #6

              Thanks, here is the debug output first trying (from 6010) to dial another extension (6020) this rings on 6010 not 6020 then I tried to pickup 6010 (since it was ringing) nothing, hangup works...
              well I get what I stated above then I get:

              127.0.0.1 <- Event: Newchannel
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- ChannelState: 1
              127.0.0.1 <- ChannelStateDesc: Rsrvd
              127.0.0.1 <- CallerIDNum:
              127.0.0.1 <- CallerIDName: Free For All Incorporated
              127.0.0.1 <- AccountCode:
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: VarSet
              127.0.0.1 <- Privilege: dialplan,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- Variable: TRANSFERCAPABILITY
              127.0.0.1 <- Value: SPEECH
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: NewAccountCode
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- AccountCode:
              127.0.0.1 <- OldAccountCode:
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: NewCallerid
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- CallerIDNum: 6910
              127.0.0.1 <- CallerIDName: Free For All Incorporated
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: Newstate
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- ChannelState: 5
              127.0.0.1 <- ChannelStateDesc: Ringing
              127.0.0.1 <- CallerIDNum: 6910
              127.0.0.1 <- CallerIDName: Free For All Incorporated
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: ExtensionStatus
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Exten: 6910
              127.0.0.1 <- Context: default
              127.0.0.1 <- Hint: DAHDI/5
              127.0.0.1 <- Status: 8
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: ExtensionStatus
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Exten: 6910
              127.0.0.1 <- Context: ext-local
              127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
              127.0.0.1 <- Status: 8
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: OriginateResponse
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Response: Failure
              127.0.0.1 <- Channel: DAHDI/5
              127.0.0.1 <- Context:
              127.0.0.1 <- Exten:
              127.0.0.1 <- Reason: 5
              127.0.0.1 <- Uniqueid: <null>
              127.0.0.1 <- CallerIDNum: <unknown>
              127.0.0.1 <- CallerIDName: <unknown>
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: Hangup
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Channel: DAHDI/5-1
              127.0.0.1 <- Uniqueid: 1262032605.0
              127.0.0.1 <- CallerIDNum: 6910
              127.0.0.1 <- CallerIDName: Free For All Incorporated
              127.0.0.1 <- Cause: 19
              127.0.0.1 <- Cause-txt: User alerting, no answer
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: ExtensionStatus
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Exten: 6910
              127.0.0.1 <- Context: default
              127.0.0.1 <- Hint: DAHDI/5
              127.0.0.1 <- Status: 4
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: ExtensionStatus
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Exten: 6910
              127.0.0.1 <- Context: ext-local
              127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
              127.0.0.1 <- Status: 4
              127.0.0.1 <- Server: 0

              127.0.0.1 <- Event: OriginateResponse
              127.0.0.1 <- Privilege: call,all
              127.0.0.1 <- Response: Failure
              127.0.0.1 <- Channel: DAHDI/5
              127.0.0.1 <- Context: from-internal
              127.0.0.1 <- Exten: 6920
              127.0.0.1 <- Reason: 1
              127.0.0.1 <- Uniqueid: <null>
              127.0.0.1 <- CallerIDNum: 6910
              127.0.0.1 <- CallerIDName: <unknown>
              127.0.0.1 <- Server: 0

              Again I had left all the files the way you had left them bout 10 days ago, and running on port 4445.

              1 Reply Last reply
              0
              • N
                N
                nicolas
                wrote on last edited by
                #7

                Hello,

                I am not seeing the Originate command sent by fop2 to Asterisk but the replies after that, based on those replies (but it would be nice to see the original Originate request that should be just 2 or 3 events before the block you posted), there is no extension and context defined for the destination button. Are you using automatic configuration or was it manual? It seems there is no extension or context defined in the buttons.cfg file for the destination button.

                If you originate a call from A to B, then A will ring, when you pickup it will connect you to B. That is normal behaviour. Problem is that B has no extension or context defined.

                Best regards,

                1 Reply Last reply
                0
                • J
                  J
                  jmituzas
                  wrote on last edited by
                  #8

                  ok, here is my buttons.cfg file :

                  [DAHDI/5]
                  type=extension
                  extension=6910
                  label=POTS 1
                  mailbox=6910@default
                  context=from-internal
                  extenvoicemail=*6910@device

                  [DAHDI/6]
                  type=extension
                  extension=6920
                  label=POTS 2
                  mailbox=6920@default
                  context=from-internal
                  extenvoicemail=*6920@device


                  here is my debug output again (all of it)

                  ** MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
                  ** MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)

                  127.0.0.1 -> Action: Challenge
                  127.0.0.1 -> AuthType: MD5

                  127.0.0.1 <- Asterisk Call Manager/1.1
                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Challenge: 217967493
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: Login
                  127.0.0.1 -> Username: admin
                  127.0.0.1 -> AuthType: MD5
                  127.0.0.1 -> Key: 2c7feaf4d64027f448dca2dbb633994e

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Authentication accepted
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: MailboxStatus
                  127.0.0.1 -> Mailbox: 6920@default

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Mailbox Status
                  127.0.0.1 <- Mailbox: 6920@default
                  127.0.0.1 <- Waiting: 1
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: MailboxCount
                  127.0.0.1 -> Mailbox: 6920@default

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Mailbox Message Count
                  127.0.0.1 <- Mailbox: 6920@default
                  127.0.0.1 <- NewMessages: 2
                  127.0.0.1 <- OldMessages: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: MailboxStatus
                  127.0.0.1 -> Mailbox: 6910@default

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Mailbox Status
                  127.0.0.1 <- Mailbox: 6910@default
                  127.0.0.1 <- Waiting: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: MailboxCount
                  127.0.0.1 -> Mailbox: 6910@default

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Mailbox Message Count
                  127.0.0.1 <- Mailbox: 6910@default
                  127.0.0.1 <- NewMessages: 0
                  127.0.0.1 <- OldMessages: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 -> Action: Status

                  127.0.0.1 -> Action: QueueStatus

                  127.0.0.1 -> Action: SipPeers

                  127.0.0.1 -> Action: Agents

                  127.0.0.1 -> Action: Command
                  127.0.0.1 -> Command: database show fop2state
                  127.0.0.1 -> ActionID: fop2state

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Channel status will follow
                  127.0.0.1 <- Server: 0

                  Response: Success
                  Message: Channel status will follow
                  Server: 0

                  127.0.0.1 <- Event: StatusComplete
                  127.0.0.1 <- Items: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Queue status will follow
                  127.0.0.1 <- Server: 0

                  Response: Success
                  Message: Queue status will follow
                  Server: 0

                  127.0.0.1 <- Event: QueueParams
                  127.0.0.1 <- Queue: default
                  127.0.0.1 <- Max: 0
                  127.0.0.1 <- Strategy: ringall
                  127.0.0.1 <- Calls: 0
                  127.0.0.1 <- Holdtime: 0
                  127.0.0.1 <- Completed: 0
                  127.0.0.1 <- Abandoned: 0
                  127.0.0.1 <- ServiceLevel: 0
                  127.0.0.1 <- ServicelevelPerf: 0.0
                  127.0.0.1 <- Weight: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: QueueStatusComplete
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Eventlist: start
                  127.0.0.1 <- Message: Peer status list will follow
                  127.0.0.1 <- Server: 0

                  Response: Success
                  Eventlist: start
                  Message: Peer status list will follow
                  Server: 0

                  127.0.0.1 <- Event: PeerlistComplete
                  127.0.0.1 <- EventList: Complete
                  127.0.0.1 <- ListItems: 0
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Response: Error
                  127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
                  127.0.0.1 <- Server: 0

                  Response: Error
                  Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
                  Server: 0

                  127.0.0.1 <- Response: Follows
                  127.0.0.1 <- Privilege: Command
                  127.0.0.1 <- ActionID: fop2state
                  127.0.0.1 <- 0 results found.
                  127.0.0.1 <- --END COMMAND--
                  127.0.0.1 <- Server: 0

                  _______________________________________ trying to dial 6920 from 6910 _________________________
                  10.30.20.137 => <?xml version="1.0"?>
                  <!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">
                  <cross-domain-policy>
                  <allow-access-from domain="*" to-ports="4445" />
                  </cross-domain-policy>

                  ** CLEAN SOCKET connection lost removing socket IO::Socket::INET=GLOB(0x8292e60)
                  ** CLEAN SOCKET flash client connection lost
                  No flash clients connected

                  10.30.20.137 <= <msg data="GENERAL|contexto|1|" />
                  10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': 'E06NVKOLqoNP7Qg4xDI8ty', 'slot': '' }

                  10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

                  10.30.20.137 <= <msg data="1|auth|6910|90ad2424aa849023cae3fdd5990e7e9b" />
                  10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

                  10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'zbuttons', 'data': 'M3Rwd/VzDXL0qUkqLSnJz6tRdI0IcfUL9vT3szWzNDSAcMP8PZ1dfR09fWy1QIIOKallmcmpiiARJ/8IW6hYWmJpTomij6OTq49tgH9IsIIhSIWfs4ejnx9QyMXRw8VT31QxJDLA1Ta1oiQ1rzgzP0/R2d8vBGiJbVpRfq5uZl5JalFeYg6XEV53GWFzlxEWdxlhdZcRFneZEecuAA==', 'slot': '' }

                  10.30.20.137 <= <msg data="1|initState||90ad2424aa849023cae3fdd5990e7e9b" />
                  10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'voicemail', 'data': '1', 'slot': '' }

                  10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'voicemailcount', 'data': 'New 2, Old 0', 'slot': '' }

                  10.30.20.137 <= <msg data="1|originate|2|90ad2424aa849023cae3fdd5990e7e9b" />

                  127.0.0.1 -> Action: Originate
                  127.0.0.1 -> Channel: DAHDI/5
                  127.0.0.1 -> Exten: 6920
                  127.0.0.1 -> Context: from-internal
                  127.0.0.1 -> Priority: 1
                  127.0.0.1 -> CallerID: <6910>
                  127.0.0.1 -> Async: True

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Originate successfully queued
                  127.0.0.1 <- Server: 0

                  Response: Success
                  Message: Originate successfully queued
                  Server: 0

                  127.0.0.1 <- Event: Newchannel
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Channel: DAHDI/5-1
                  127.0.0.1 <- ChannelState: 1
                  127.0.0.1 <- ChannelStateDesc: Rsrvd
                  127.0.0.1 <- CallerIDNum:
                  127.0.0.1 <- CallerIDName: Free For All Incorporated
                  127.0.0.1 <- AccountCode:
                  127.0.0.1 <- Uniqueid: 1262034332.2
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: VarSet
                  127.0.0.1 <- Privilege: dialplan,all
                  127.0.0.1 <- Channel: DAHDI/5-1
                  127.0.0.1 <- Variable: TRANSFERCAPABILITY
                  127.0.0.1 <- Value: SPEECH
                  127.0.0.1 <- Uniqueid: 1262034332.2
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: NewAccountCode
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Channel: DAHDI/5-1
                  127.0.0.1 <- Uniqueid: 1262034332.2
                  127.0.0.1 <- AccountCode:
                  127.0.0.1 <- OldAccountCode:
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: NewCallerid
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Channel: DAHDI/5-1
                  127.0.0.1 <- CallerIDNum: 6910
                  127.0.0.1 <- CallerIDName: Free For All Incorporated
                  127.0.0.1 <- Uniqueid: 1262034332.2
                  127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: Newstate
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Channel: DAHDI/5-1
                  127.0.0.1 <- ChannelState: 5
                  127.0.0.1 <- ChannelStateDesc: Ringing
                  127.0.0.1 <- CallerIDNum: 6910
                  127.0.0.1 <- CallerIDName: Free For All Incorporated
                  127.0.0.1 <- Uniqueid: 1262034332.2
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: ExtensionStatus
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Exten: 6910
                  127.0.0.1 <- Context: default
                  127.0.0.1 <- Hint: DAHDI/5
                  127.0.0.1 <- Status: 8
                  127.0.0.1 <- Server: 0

                  127.0.0.1 <- Event: ExtensionStatus
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Exten: 6910
                  127.0.0.1 <- Context: ext-local
                  127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
                  127.0.0.1 <- Status: 8
                  127.0.0.1 <- Server: 0

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '1' }

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'state', 'data': 'RINGING', 'slot': '1' }

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'clidnum', 'data': 'NjkxMA==', 'slot': '1' }

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'clidname', 'data': 'RnJlZSBGb3IgQWxsIEluY29ycG9yYXRlZA==', 'slot': '1' }

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'notifyringing', 'data': '1', 'slot': '' }

                  10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'settext', 'data': '6910 Free For All Incorporated', 'slot': '1' }


                  heres what I get when I try to pick up 6910 (phone ringing) on channel 5 but was trying to dial 6920 on channel 6:

                  10.30.20.137 <= <msg data="1|pickup|1|c51a32af28cfb420ead3701485443410" />

                  127.0.0.1 -> Action: Originate
                  127.0.0.1 -> Channel: DAHDI/5
                  127.0.0.1 -> Application: Pickup
                  127.0.0.1 -> Data: 6910@from-internal
                  127.0.0.1 -> Async: True

                  127.0.0.1 <- Response: Success
                  127.0.0.1 <- Message: Originate successfully queued
                  127.0.0.1 <- Server: 0

                  Response: Success
                  Message: Originate successfully queued
                  Server: 0

                  127.0.0.1 <- Event: OriginateResponse
                  127.0.0.1 <- Privilege: call,all
                  127.0.0.1 <- Response: Failure
                  127.0.0.1 <- Channel: DAHDI/5
                  127.0.0.1 <- Context:
                  127.0.0.1 <- Exten:
                  127.0.0.1 <- Reason: 5
                  127.0.0.1 <- Uniqueid: <null>
                  127.0.0.1 <- CallerIDNum: <unknown>
                  127.0.0.1 <- CallerIDName: <unknown>
                  127.0.0.1 <- Server: 0

                  never picked up the call...

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                  • N
                    N
                    nicolas
                    wrote on last edited by
                    #9

                    Are you sure you have the "from-internal" context ? I think I remember that you were using the "default" context in your asterisk setup. Please verify that the from-internal context exists and has the 6910 or 6920 extensions in it (That is an Asterisk configuration, not a fop2 configuration). If you are NOT using the from-internal context but use the default context, then change the buttons.cfg to use context=default instead of from-internal

                    Best regards,

                    1 Reply Last reply
                    0
                    • J
                      J
                      jmituzas
                      wrote on last edited by
                      #10

                      nope asterisk (dahdi) is defined as from-internal, same as FreePBX settings, same as you set last week...
                      asternic : so.. everything works
                      asternic : DAHDI/5] type=extension extension=6910 label=POTS 1 mailbox=6910@default context=from-internal extenvoicemail=*6910@device

                      really wish I knew what happened?

                      asterisk002*CLI> dahdi show channels
                      Chan Extension Context Language MOH Interpret Blocked State
                      pseudo from-internal default In Service
                      1 from-zaptel default In Service
                      2 from-zaptel default In Service
                      3 from-zaptel default In Service
                      4 from-zaptel default In Service
                      5 from-internal default In Service
                      6 from-internal default In Service

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                      • N
                        N
                        nicolas
                        wrote on last edited by
                        #11

                        I am extracting this from different posts, but I will try to explain, FOP2 is sending this command to asterisk:

                        127.0.0.1 -> Action: Originate
                        127.0.0.1 -> Channel: DAHDI/5
                        127.0.0.1 -> Exten: 6920
                        127.0.0.1 -> Context: from-internal
                        127.0.0.1 -> Priority: 1
                        127.0.0.1 -> CallerID: <6910>
                        127.0.0.1 -> Async: True
                        

                        So it is originating a call, DAHDI/5 will ring and when you pickup it will dial 6920 at context from-internal. Everything is correct according to your setup, DAHDI/5 is extension 6910 and it will dial 6920.

                        The response from Asterisk is this:

                        127.0.0.1 <- Event: OriginateResponse
                        127.0.0.1 <- Privilege: call,all
                        127.0.0.1 <- Response: Failure
                        127.0.0.1 <- Channel: DAHDI/5
                        127.0.0.1 <- Context: from-internal
                        127.0.0.1 <- Exten: 6920
                        127.0.0.1 <- Reason: 1
                        127.0.0.1 <- Uniqueid: <null>
                        127.0.0.1 <- CallerIDNum: 6910
                        127.0.0.1 <- CallerIDName: <unknown>
                        127.0.0.1 <- Server: 0
                        

                        So, asterisk is failing doing the origination. Check your asterisk logs for hints on the problem. I ask again, are you sure you have extension 6920 on the "from-internal" context ? Have you checked ? A "dahdi show channels" won't list the dialplan configuration for outbound (you are performing an outbound call). Try a "dialplan show" or something like that at the asterisk cli.

                        Best regards,

                        1 Reply Last reply
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                        • J
                          J
                          jmituzas
                          wrote on last edited by
                          #12

                          Thanks once again, ran dialplan show, you were correct once again it shows :

                          [ Context 'default' created by 'pbx_config' ]
                          '6910' => hint: DAHDI/5 [pbx_config]
                          1. Macro(stdexten,6910,${HINT}) [pbx_config]
                          '6920' => hint: DAHDI/6 [pbx_config]
                          1. Macro(stdexten,6920,${HINT}) [pbx_config]
                          's' => 1. Playback(vm-goodbye) [pbx_config]
                          2. Macro(hangupcall) [pbx_config]
                          Include => 'ext-local' [pbx_config]

                          so I will try context=default and let you know if still having problems.

                          1 Reply Last reply
                          0
                          • J
                            J
                            jmituzas
                            wrote on last edited by
                            #13

                            Yes I have changed the context but still acting the same, when I try to call from extension to extension with fop2 asterisk log reports:

                            [Dec 28 17:26:19] NOTICE[4157] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:20] NOTICE[4159] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:20] NOTICE[4160] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:21] NOTICE[4161] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:21] NOTICE[4162] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:22] NOTICE[4163] channel.c: Unable to request channel DAHDI/5
                            [Dec 28 17:26:29] VERBOSE[4155] logger.c: -- Hungup 'DAHDI/5-1'

                            but I can make the call by picking up the phone and dialing the extension.

                            1 Reply Last reply
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                            • N
                              N
                              nicolas
                              wrote on last edited by
                              #14

                              Where did you chnage the context? in the buttons.cfg file? This is beyond fop2.. check your asterisk setup as for why it cannot request the dahdi channel. Maybe the phone was busy when you tried? Best regards,

                              1 Reply Last reply
                              0
                              • J
                                J
                                jmituzas
                                wrote on last edited by
                                #15

                                Got it... I thought my fop2 configuration was good this time, will double check my asterisk configuration files... thanks once again.

                                1 Reply Last reply
                                0
                                • J
                                  J
                                  jmituzas
                                  wrote on last edited by
                                  #16

                                  Don't know why but have found when trying to make outbound calls (like the 800 dell number) I get the congested message from asterisks, we have 4 lines and I was the only one trying to make a call.. it probably has something to do with this.

                                  1 Reply Last reply
                                  0
                                  • J
                                    J
                                    jmituzas
                                    wrote on last edited by
                                    #17

                                    Ok fixed the problem with the cannot request the dahdi channel. Asterisk Log only reports :

                                    [Dec 28 19:26:03] VERBOSE[8361] logger.c: -- Hungup 'DAHDI/6-1'
                                    after I have trial to dial extension 6910 to 6920 again.

                                    also fixed the problem I was having with the congestion message.

                                    here is the new debug output from fop2 this time trying from 6920 to call 6910 sorry couldn't get the whole thing (I'm at an ssh console):
                                    (never mind that)

                                    It worked !! I dialed 6910 and 6920 rang, picked it up manually and phone 6910 rang.

                                    lets see if i can call from outside line and use fop2 to pickup call debug output will follow if doesn't work:
                                    ** MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
                                    ** MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)

                                    127.0.0.1 -> Action: Challenge
                                    127.0.0.1 -> AuthType: MD5

                                    127.0.0.1 <- Asterisk Call Manager/1.1
                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Challenge: 674335718
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: Login
                                    127.0.0.1 -> Username: admin
                                    127.0.0.1 -> AuthType: MD5
                                    127.0.0.1 -> Key: 4b74bbb14a0ff4ce7a901cad84a165e2

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Authentication accepted
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: MailboxStatus
                                    127.0.0.1 -> Mailbox: 6920@default

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Mailbox Status
                                    127.0.0.1 <- Mailbox: 6920@default
                                    127.0.0.1 <- Waiting: 1
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: MailboxCount
                                    127.0.0.1 -> Mailbox: 6920@default

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Mailbox Message Count
                                    127.0.0.1 <- Mailbox: 6920@default
                                    127.0.0.1 <- NewMessages: 2
                                    127.0.0.1 <- OldMessages: 0
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: MailboxStatus
                                    127.0.0.1 -> Mailbox: 6910@default

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Mailbox Status
                                    127.0.0.1 <- Mailbox: 6910@default
                                    127.0.0.1 <- Waiting: 1
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: MailboxCount
                                    127.0.0.1 -> Mailbox: 6910@default

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Mailbox Message Count
                                    127.0.0.1 <- Mailbox: 6910@default
                                    127.0.0.1 <- NewMessages: 2
                                    127.0.0.1 <- OldMessages: 0
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 -> Action: Status

                                    127.0.0.1 -> Action: QueueStatus

                                    127.0.0.1 -> Action: SipPeers

                                    127.0.0.1 -> Action: Agents

                                    127.0.0.1 -> Action: Command
                                    127.0.0.1 -> Command: database show fop2state
                                    127.0.0.1 -> ActionID: fop2state

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Channel status will follow
                                    127.0.0.1 <- Server: 0

                                    Response: Success
                                    Message: Channel status will follow
                                    Server: 0

                                    127.0.0.1 <- Event: StatusComplete
                                    127.0.0.1 <- Items: 0
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Message: Queue status will follow
                                    127.0.0.1 <- Server: 0

                                    Response: Success
                                    Message: Queue status will follow
                                    Server: 0

                                    127.0.0.1 <- Event: QueueParams
                                    127.0.0.1 <- Queue: default
                                    127.0.0.1 <- Max: 0
                                    127.0.0.1 <- Strategy: ringall
                                    127.0.0.1 <- Calls: 0
                                    127.0.0.1 <- Holdtime: 0
                                    127.0.0.1 <- Completed: 0
                                    127.0.0.1 <- Abandoned: 0
                                    127.0.0.1 <- ServiceLevel: 0
                                    127.0.0.1 <- ServicelevelPerf: 0.0
                                    127.0.0.1 <- Weight: 0
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: QueueStatusComplete
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Response: Success
                                    127.0.0.1 <- Eventlist: start
                                    127.0.0.1 <- Message: Peer status list will follow
                                    127.0.0.1 <- Server: 0

                                    Response: Success
                                    Eventlist: start
                                    Message: Peer status list will follow
                                    Server: 0

                                    127.0.0.1 <- Event: PeerlistComplete
                                    127.0.0.1 <- EventList: Complete
                                    127.0.0.1 <- ListItems: 0
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Response: Error
                                    127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
                                    127.0.0.1 <- Server: 0

                                    Response: Error
                                    Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
                                    Server: 0

                                    127.0.0.1 <- Response: Follows
                                    127.0.0.1 <- Privilege: Command
                                    127.0.0.1 <- ActionID: fop2state
                                    127.0.0.1 <- 0 results found.
                                    127.0.0.1 <- --END COMMAND--
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-vm
                                    127.0.0.1 <- Extension: vmx
                                    127.0.0.1 <- Priority: 8
                                    127.0.0.1 <- Application: GotoIf
                                    127.0.0.1 <- AppData: 1?notdirect
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 2
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-vm
                                    127.0.0.1 <- Extension: vmx
                                    127.0.0.1 <- Priority: 10
                                    127.0.0.1 <- Application: NoOp
                                    127.0.0.1 <- AppData: Checking if ext 6920 is enabled:
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 2
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-vm
                                    127.0.0.1 <- Extension: vmx
                                    127.0.0.1 <- Priority: 11
                                    127.0.0.1 <- Application: GotoIf
                                    127.0.0.1 <- AppData: 1?s-NOANSWER,1
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 2
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-vm
                                    127.0.0.1 <- Extension: s-NOANSWER
                                    127.0.0.1 <- Priority: 1
                                    127.0.0.1 <- Application: Macro
                                    127.0.0.1 <- AppData: get-vmcontext,6920
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 3
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_EXTEN
                                    127.0.0.1 <- Value: s-NOANSWER
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_CONTEXT
                                    127.0.0.1 <- Value: macro-vm
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_PRIORITY
                                    127.0.0.1 <- Value: 1
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: ARG1
                                    127.0.0.1 <- Value: 6920
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 3
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: DB_RESULT
                                    127.0.0.1 <- Value: default
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-get-vmcontext
                                    127.0.0.1 <- Extension: s
                                    127.0.0.1 <- Priority: 1
                                    127.0.0.1 <- Application: Set
                                    127.0.0.1 <- AppData: VMCONTEXT=default
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: VMCONTEXT
                                    127.0.0.1 <- Value: default
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 3
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-get-vmcontext
                                    127.0.0.1 <- Extension: s
                                    127.0.0.1 <- Priority: 2
                                    127.0.0.1 <- Application: GotoIf
                                    127.0.0.1 <- AppData: 0?200:300
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 3
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-get-vmcontext
                                    127.0.0.1 <- Extension: s
                                    127.0.0.1 <- Priority: 300
                                    127.0.0.1 <- Application: NoOp
                                    127.0.0.1 <- AppData:
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 2
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: ARG1
                                    127.0.0.1 <- Value: 6920
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_EXTEN
                                    127.0.0.1 <- Value: s
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_CONTEXT
                                    127.0.0.1 <- Value: macro-exten-vm
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_PRIORITY
                                    127.0.0.1 <- Value: 18
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: VarSet
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Variable: MACRO_DEPTH
                                    127.0.0.1 <- Value: 2
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newexten
                                    127.0.0.1 <- Privilege: dialplan,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- Context: macro-vm
                                    127.0.0.1 <- Extension: s-NOANSWER
                                    127.0.0.1 <- Priority: 2
                                    127.0.0.1 <- Application: VoiceMail
                                    127.0.0.1 <- AppData: 6920@default,u
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0

                                    127.0.0.1 <- Event: Newstate
                                    127.0.0.1 <- Privilege: call,all
                                    127.0.0.1 <- Channel: DAHDI/2-1
                                    127.0.0.1 <- ChannelState: 6
                                    127.0.0.1 <- ChannelStateDesc: Up
                                    127.0.0.1 <- CallerIDNum:
                                    127.0.0.1 <- CallerIDName:
                                    127.0.0.1 <- Uniqueid: 1262047966.32
                                    127.0.0.1 <- Server: 0


                                    again sorry I may have or mat not have been able to give you all of the debug info from the ssh session but the call was not able to be picked up from within fop2. The call was coming in on fxo DAHDI/2-1 the DID of extension 6920 is the number for fxo DAHDI/2-1, is this correct?

                                    1 Reply Last reply
                                    0
                                    • N
                                      N
                                      nicolas
                                      wrote on last edited by
                                      #18

                                      There is an important thing to note: call pickup works for picking up a RINGING extension other than your own. So, you are sitting on extension 1000 and want to pickup the ringing 1001 phone that sits on the other desk.

                                      In that case, you select the button in fop2 that corresponds to 1001 (not your phone but the other one that is also showing a ringing phone on line 1 or line 2), and then click the pickup action button.

                                      When you do that, and if pickup actually works, then your phone (1000) will start ringing and 1001 will stop ringing. Then you pickup 1000 and will be talking to the person that rang 1001 in the 1st place.

                                      By the logs I see that you tried to pickup yourself. (Like you were logged as 6910, then selected your own button and clicked the pickup action icon). That does not make any sense.

                                      If you want to ANSWER a call, you have to lift the handset. FOP2 cannot control a phone, it can control Asterisk. That is why there is no ANSWER button, not even a HOLD button, because those actions are tied to the phone and not the PBX.

                                      And about call pickup, in fop 2.0 it works if the ringing calls was originated on the same context as the pickup extension. That does not happen very often. In fop2 beta another technique is used that picks up the calls on different contexts too.

                                      Another new feature in the beta lets you specify a different channel for origination than the channel itself, that means that you can use Local/XXX type channels to set AlertInfo before originating the call so the phone is set to auto-answer, for example...

                                      Best regards,

                                      1 Reply Last reply
                                      0
                                      • J
                                        J
                                        jmituzas
                                        wrote on last edited by
                                        #19

                                        Thanks for the input, much appreciated.

                                        Will try to pickup a call from another extension other then myself. :lol:

                                        That time had tried it and when I hit pickup it picked up 6920 not 6910 the phone that was ringing.

                                        127.0.0.1 <- CommandId: 547947727
                                        127.0.0.1 <- Command: DATABASE DEL "CALLTRACE" "6920"
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Start
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 2082873373
                                        127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: End
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 2082873373
                                        127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Start
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 700698019
                                        127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: FILTERED_DIAL
                                        127.0.0.1 <- Value: 6920
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: End
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 700698019
                                        127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Start
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 582048809
                                        127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: End
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 582048809
                                        127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Start
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 564109462
                                        127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: ds
                                        127.0.0.1 <- Value: DAHDI/6,15,tr
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: End
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 564109462
                                        127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Start
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 432424495
                                        127.0.0.1 <- Command: SET PRIORITY normdial
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: AGIExec
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: End
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- CommandId: 432424495
                                        127.0.0.1 <- Command: SET PRIORITY normdial
                                        127.0.0.1 <- ResultCode: 200
                                        127.0.0.1 <- Result: Success
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: AGISTATUS
                                        127.0.0.1 <- Value: SUCCESS
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_DEPTH
                                        127.0.0.1 <- Value: 2
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newexten
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Context: macro-dial
                                        127.0.0.1 <- Extension: s
                                        127.0.0.1 <- Priority: 7
                                        127.0.0.1 <- Application: Dial
                                        127.0.0.1 <- AppData: DAHDI/6,15,tr
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: DIALSTATUS
                                        127.0.0.1 <- Value:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: DIALEDPEERNUMBER
                                        127.0.0.1 <- Value:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: DIALEDPEERNAME
                                        127.0.0.1 <- Value:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: ANSWEREDTIME
                                        127.0.0.1 <- Value:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: DIALEDTIME
                                        127.0.0.1 <- Value:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newchannel
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/6-1
                                        127.0.0.1 <- ChannelState: 1
                                        127.0.0.1 <- ChannelStateDesc: Rsrvd
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName: Free For All Incorporated
                                        127.0.0.1 <- AccountCode:
                                        127.0.0.1 <- Uniqueid: 1262050686.7
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/6-1
                                        127.0.0.1 <- Variable: TRANSFERCAPABILITY
                                        127.0.0.1 <- Value: SPEECH
                                        127.0.0.1 <- Uniqueid: 1262050686.7
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/6-1
                                        127.0.0.1 <- Variable: DIALEDPEERNUMBER
                                        127.0.0.1 <- Value: 6
                                        127.0.0.1 <- Uniqueid: 1262050686.7
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newstate
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/6-1
                                        127.0.0.1 <- ChannelState: 5
                                        127.0.0.1 <- ChannelStateDesc: Ringing
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName:
                                        127.0.0.1 <- Uniqueid: 1262050686.7
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Dial
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- SubEvent: Begin
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Destination: DAHDI/6-1
                                        127.0.0.1 <- CallerIDNum: <unknown>
                                        127.0.0.1 <- CallerIDName: <unknown>
                                        127.0.0.1 <- UniqueID: 1262050681.6
                                        127.0.0.1 <- DestUniqueID: 1262050686.7
                                        127.0.0.1 <- Dialstring: 6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: NewCallerid
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/6-1
                                        127.0.0.1 <- CallerIDNum: 6920
                                        127.0.0.1 <- CallerIDName:
                                        127.0.0.1 <- Uniqueid: 1262050686.7
                                        127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6920
                                        127.0.0.1 <- Context: default
                                        127.0.0.1 <- Hint: DAHDI/6
                                        127.0.0.1 <- Status: 8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6920
                                        127.0.0.1 <- Context: ext-local
                                        127.0.0.1 <- Hint: DAHDI/6&Custom:DND6920
                                        127.0.0.1 <- Status: 8
                                        127.0.0.1 <- Server: 0


                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Context: macro-get-vmcontext
                                        127.0.0.1 <- Extension: s
                                        127.0.0.1 <- Priority: 300
                                        127.0.0.1 <- Application: NoOp
                                        127.0.0.1 <- AppData:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_DEPTH
                                        127.0.0.1 <- Value: 2
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: ARG1
                                        127.0.0.1 <- Value: 6920
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_EXTEN
                                        127.0.0.1 <- Value: s
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_CONTEXT
                                        127.0.0.1 <- Value: macro-exten-vm
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_PRIORITY
                                        127.0.0.1 <- Value: 18
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_DEPTH
                                        127.0.0.1 <- Value: 2
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newexten
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Context: macro-vm
                                        127.0.0.1 <- Extension: s-NOANSWER
                                        127.0.0.1 <- Priority: 2
                                        127.0.0.1 <- Application: VoiceMail
                                        127.0.0.1 <- AppData: 6920@default,u
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newstate
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- ChannelState: 6
                                        127.0.0.1 <- ChannelStateDesc: Up
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName:
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newchannel
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- ChannelState: 1
                                        127.0.0.1 <- ChannelStateDesc: Rsrvd
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName: Free For All Incorporated
                                        127.0.0.1 <- AccountCode:
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- Variable: TRANSFERCAPABILITY
                                        127.0.0.1 <- Value: SPEECH
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: NewAccountCode
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- AccountCode:
                                        127.0.0.1 <- OldAccountCode:
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: NewCallerid
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName: Free For All Incorporated
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Newstate
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- ChannelState: 5
                                        127.0.0.1 <- ChannelStateDesc: Ringing
                                        127.0.0.1 <- CallerIDNum:
                                        127.0.0.1 <- CallerIDName: Free For All Incorporated
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6910
                                        127.0.0.1 <- Context: default
                                        127.0.0.1 <- Hint: DAHDI/5
                                        127.0.0.1 <- Status: 8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6910
                                        127.0.0.1 <- Context: ext-local
                                        127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
                                        127.0.0.1 <- Status: 8
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Hangup
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/5-1
                                        127.0.0.1 <- Uniqueid: 1262050703.8
                                        127.0.0.1 <- CallerIDNum: <unknown>
                                        127.0.0.1 <- CallerIDName: Free For All Incorporated
                                        127.0.0.1 <- Cause: 19
                                        127.0.0.1 <- Cause-txt: User alerting, no answer
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: OriginateResponse
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Response: Failure
                                        127.0.0.1 <- Channel: DAHDI/5
                                        127.0.0.1 <- Context:
                                        127.0.0.1 <- Exten:
                                        127.0.0.1 <- Reason: 1
                                        127.0.0.1 <- Uniqueid: <null>
                                        127.0.0.1 <- CallerIDNum: <unknown>
                                        127.0.0.1 <- CallerIDName: <unknown>
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6910
                                        127.0.0.1 <- Context: default
                                        127.0.0.1 <- Hint: DAHDI/5
                                        127.0.0.1 <- Status: 4
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: ExtensionStatus
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Exten: 6910
                                        127.0.0.1 <- Context: ext-local
                                        127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
                                        127.0.0.1 <- Status: 4
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: VMSTATUS
                                        127.0.0.1 <- Value: FAILED
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_DEPTH
                                        127.0.0.1 <- Value: 1
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: ARG1
                                        127.0.0.1 <- Value: 6920
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: ARG2
                                        127.0.0.1 <- Value: 6920
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_EXTEN
                                        127.0.0.1 <- Value: 6920
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_CONTEXT
                                        127.0.0.1 <- Value: from-did-direct
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_PRIORITY
                                        127.0.0.1 <- Value: 1
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: VarSet
                                        127.0.0.1 <- Privilege: dialplan,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Variable: MACRO_DEPTH
                                        127.0.0.1 <- Value: 0
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- Server: 0

                                        127.0.0.1 <- Event: Hangup
                                        127.0.0.1 <- Privilege: call,all
                                        127.0.0.1 <- Channel: DAHDI/2-1
                                        127.0.0.1 <- Uniqueid: 1262050681.6
                                        127.0.0.1 <- CallerIDNum: <unknown>
                                        127.0.0.1 <- CallerIDName: <unknown>
                                        127.0.0.1 <- Cause: 0
                                        127.0.0.1 <- Cause-txt: Unknown
                                        127.0.0.1 <- Server: 0

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                                        • N
                                          N
                                          nicolas
                                          wrote on last edited by
                                          #20

                                          Ok, please do not post more debug information, as it is long, unreadable and always incomplete. There is nothing in the logs that let me guess what you did and what happened.

                                          When you hit pickup, your phone will ring and you will be connected to the party that was ringing the other extension. Not sure what you meant with "picking 6920 and not the phone that was ringing". I am not sure what phone was ringing, what extension your were logged at, what extension was selected and what button did you press on fop2. And the logs are not going to show that either.

                                          I believe this is not a configuration issue now, but more of a usage issue. Perhaps you need to start a new thread on the Usage forum instead.

                                          And I believe I already talked about call pickup and fop2 releases, the 2.0 release only works for calls on the same context, for calls from different context you have to use the beta. And if there are problems with call pickup regarding this they will show in the asterisk log, not in fop2 logs. Check the asterisk full log when you try a pickup, and try to spot for errors there...

                                          Best regards,

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