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FOP2 Community Forum

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  3. Extension buttons stuck?

Extension buttons stuck?

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  • J
    J
    jgould
    wrote on last edited by
    #1

    Hello,

    I installed FOP2 months ago in preparation for a bigger deployment and actually purchasing it. At the time everything seemed to work fine. I've since updated the server and updated FOP2. And before I purchased I was going to just make sure everything was still working.

    Well for whatever reason buttons for user extensions seem to be "stuck". For instance I types a feature code *73 and now my line 1 shows that I still have an active outbound call to that number. Another one has *79 stuck. Another has an outbound call to 11 digit North American phone #. I've tried reloading FOP2, reloading Asterisk, and a few other things but nothing worked.

    Any help on why this would be happening and how to fix it?

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    0
    • J
      J
      jgould
      wrote on last edited by
      #2

      I guess things always work this way for me. Once I post something I fix it.
      I thought reloading FOP2 from the manager would be the same as starting and stopping the service from the CLI. However that didn't solve my problem. As soon as I ran;

      service fop2 stop
      service fop2 start
      

      The buttons cleared state and seem to be working fine again.

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      • N
        N
        nicolas
        wrote on last edited by
        #3

        Hint: shortcut to restart is

        service fop2 restart

        See if you still have buttons stuck after dialing feature codes...

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